Vacuum on but Not Picking Anything Up
No matter how many times you run the vacuum over the same piece of dirt, it won't pick it up.
Brush Roller Not Spinning Properly
If the vacuum is on but not picking anything up, then the brush roller may be spinning improperly. Here's a link to our troubleshooting page on the Brushes Not Spinning. The belt makes the brush roller spin, so check that first. If the belt is not broken, the brush roller may need to be cleaned or replaced. To replace the belt, click here. To clean and replace the brush roller, click here.
Vacuum Has Foul Odor
"The smell is overwhelming!"
Full Vacuum Bag
If there is a foul odor coming from the vacuum, then the vacuum bag may be full. To check if the vacuum bag is full, unzip the zipper from the back of the back compartment. A white bag with the contents of what the vacuum picked up will be in there. For instructions on how to empty the bag, click here.
Vacuum Not Turning On
"I need to turn on my vacuum to clean my room!"
Faulty Wiring in the Cord
If the vacuum doesn't turn on and is plugged in to an outlet, the vacuum may have faulty wiring in the cord. For instruction on how to check for faulty wiring and to replace the cord, click here.
Vacuum Difficult to Push
"If I can't push it, I can't clean it!"
Stuck Wheels
If the vacuum is difficult to push, the wheels may be stuck. To check and replace the wheels, click here.
Vacuum Makes Odd Sounds
"That doesn't sound normal!"
Here's some more information on what could be causing your vacuum to be more noisy than usual. Check out our Noisy Vacuum Cleaner page.
Brush Roller Jammed
If the vacuum is making odd noises, then the brush roller may be jammed. Since the belt rotates the brush roller, check the belt first. To replace the belt, click here. For instruction on how to replace the brush roller, click here.
19 Commenti
Height adjustment wont work and vacuum won't stay upright when locked into place
Susan - Replica
My vaccum brush does not spin I have bought another beat and it's burning my belts where the motor turns is it the brush or motor
sexieyes2000 - Replica
Why want my back me spin? The belt is still GOOD? And how to take the roller out to ck it? Please contact me at rhondabaggott3620@gmail.com
rhondabaggott - Replica
My roller want spin and the belt is good, How do I take off the roller to check it?
rhondabaggott - Replica
My hoover has stopped working it's going on but the brush isnt blocked, it's clear! the Hoover power is on and the suction is still on just roller brushes arent spinning how do I take this apart & fix the problem if theres any
Lokirawr -
My vacuum was just working now rollers won’t spin and red light not on? I checked belt fine cleaned roller spins if move by hand but not when turned on!!!???
dogkittyqueen - Replica
My vacuum was just working now rollers won’t spin no red light or green.i checked belt fine rollers clean will move by hand but not power??
dogkittyqueen - Replica
bester brush wont spin red light is on dosent aoear to be a belt on it. & screws do not take anything apart ????? (shark navigater dlx)
Jean Matuzak - Replica
I have a brand new Animal 7 and the bar doesn’t spin, unless on a rug but then it’s because I’m moving the vac.
Is the brush roller supposed to automatically spin on the Animal V7 model?? If not, I’ve got the worst vac ever made.
Sonnie Kramer - Replica
How do you put the brush bar back in after you clean it
Jeanette Davies - Replica
Look on YouTube
Beverly Bass -
where is beater bar belt located on an upright ?
air - Replica
My brushroller won't work & the indicator light isn't on. I took to repair shop and found out they are not allowed to fix shark vacumes. This rotator is only a year old & I'm an old lady who doesn't have the knowledge to fix vacumes. I need this fixed immediately. It worked just fine last week when I used it. I hope someone can help me. Old & frustrated!
lbrandyberry - Replica
Is the brush roller supposed to spin when it’s set on hardwood floors
Beverly Bass - Replica
Hi! My Shark Rockets light will not turn on and the roller will not spin the light will will not turn on. Please help me. My email is brandilippert@gmail.com
Brandi Lippert - Replica
My brush wont spin. The belt is fine, all power is there its just when i hoover it doesnt pick any bits up and the brush doesnt roll at all
angel_jamie0806 - Replica
The roller won’t quit spinning when on bare floor mode with my Hoover Windtunnelmax
skutcher49 - Replica
My belt is good but makes a loud noise when I turn on then roller quits and roller has nothing on it
Debbie Yoder - Replica
Scrub brushes not spinning
Dianne Edwards - Replica