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If you are having difficulties with the Dell Inspiron 14z N114z, try referring to theTrouble Shooting page
The Dell Inspiron 14z n411z is a laptop; equipped with a 14 inch WLED display, Intel Core i3 processor, 4 GB of DDR3 Ram, a 3 in 1 media-card reader, 2 USB 3.0 ports, both located on the right side, as well as 1 USB 2.0 port, HDMI port, a 3.5mm audio cable port, all located on the left side, 1 megapixel camera, wireless and wired network adapters, 2 2 watt speakers, and a smart lithium ion battery with a 4 hour battery life. This laptop measures out to 13.62 inches wide by 9.67 inches deep by 1 inch high. This laptop has a black interior, but the exterior (the top) can be either black or red.