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Device Will Not Power On
The device does not respond and will not turn on.
Device is Not Being Turned On Correctly
Hold the home/power button (the lower button of the two buttons on the right side of the device) until the device turns on.
Charging/Charger Issues
Ensure that the charging cord is not broken or corroded. If the charger is damaged, try an alternative compatible charger. Then, try to power on the device while it is charging.
Battery and/or Other Components are Not Connected
Check to make sure battery and all components were properly connected during reassembly.
Battery is Faulty
Follow the battery replacement guide.
Screen is Broken
Device is turning on but screen is damaged. Follow the front screen assembly replacement guide.
Motherboard is Damaged
If other options did not solve the issue, the motherboard may be damaged. Follow the motherboard replacement guide.
Shortened Battery Life
Battery drains faster than expected.
Battery Draining Functions are Often Used
You should not leave too many applications open in the background, especially the Music and GPS apps, which require the most battery power. To close applications:
1. Start on the "Apps" screen and select "Recent apps."
2. Choose an app and then tap "Close" to end that singular app, or choose "CLOSE ALL" to end all applications.
Battery Saving Options are Not Enabled
The power saving mode lengthens the battery life of your device, but forfeits functionality to most applications.
1. Start at the home screen.
2. Hold the bottom physical button and choose the "power saver mode."
Brightness is Too High
Set the device at a lower brightness. To lower the brightness:
1. Start at the home screen and tap the "Brightness" icon.
2. Rotate the bezel to reach the desired brightness.
Faulty Battery
If all other solutions did not solve the issue, consider replacing the battery with our battery replacement guide.
Unable to Complete Activation Process
While trying to pair the device to a phone, the device will not fully connect.
Initial Connection Has Not Been Made
Make sure the smartphone and smartwatch are powered on. Verify that you have downloaded the Samsung Gear App on your smartphone and that the Bluetooth for both devices is on.
1. Open the app and choose the “Gear S3 Frontier/Classic."
2. Match the passkey and tap "OK" on both devices.
3. Continue through pages to set up your account and until device activation is complete.
Devices Do Not Stay Connected
The connection is not being sustained by both devices, resulting in frequent drop offs in the watch’s functionality. Turn off the Bluetooth connection on the smartwatch and restart it.
Low Smartwatch Battery
The watch may not have enough battery life to complete this action. Charge the watch with the compatible Samsung adapter that came with your device.
Unable to Send or Receive Messages/Calls
Device Can’t Send or Receive SMS Messages.
Bluetooth Pairing Issues
On the paired phone, navigate to your Bluetooth settings. Disconnect and remove your device from the phone. Pair your device to your phone.
Gear Manager App Issues
Navigate to your phone’s app settings. Select the Gear Manager app. Clear cache/data and start the app again.
No Data Connection
Look at your your carrier's coverage map to determine if you have cellular data/service in that location.
No Audio or Distorted Audio
Audio does not play or sounds incorrect
Sound is Turned Off
Audio may be set off or very low. Tap the “Settings” icon on the home screen and navigate to the sounds and vibrations menu by scrolling, then tapping. If you are having issues with media volume, scroll and tap “Volume." If you are having issues with ringer volume, scroll and tap “Ringtones." Rotate the bezel clockwise to increase audio volume.
Do Not Disturb Mode is Enabled
Do not disturb may be turned on, muting incoming notifications. Tap the “Settings” icon on the home screen and navigate to the device menu by scrolling, then tapping. Scroll and tap “Do not disturb”. Rotate the bezel and tap to select desired setting.
Speaker is Damaged
Audio sounds distorted, airy, or fuzzy. Follow the speaker replacement guide.
Team
Cal Poly, Team S15-G2, White Fall 2018 Membro di Cal Poly, Team S15-G2, White Fall 2018
CPSU-WHITE-F18S15G2
4 Membri
34 Guide realizzate
62 Commenti
Very helpful, thanks. My alarms are syncing when I’ve asked it not to, and then the alarm on the watch wont turn off, I need to power down the watch to get it to stop. Any ideas? Do you think factory reset might work?
James Smith - Replica
My watch came on temporary then off will not turn on been charging for 3 hrs also watch time will not display
Enid barnes - Replica
Wy watch does not come on been charging for awhile also clock does not
Enid barnes - Replica
I was able to replace my draining battery without any problems. My power button doesn’t turn on the device. (Issue before I changed the battery) The battery is new and its at 100%. Both buttons make the traditional click sound when you press them. The top button seems to work. When the S3 Frontier is on the charger, I can click the top button and the screen will display the battery percentage. I have held both buttons at the same time while on and off the charger. Any suggestions would be great.
Anthony C - Replica
I have this same issue..did you manage to get it resolved?
kurt -
Exactly the same issue, except on a S3 Classic. We're you able to get it up and running?
Justin Lalonde -
After receiving updates the screen size increased to the point you can read it. You can't reduce the size without rebooting and it happens a couple times a day
armyant20 - Replica
Have you got any useful replies yet.mine is doing the same help…
stephen clark -
Hello. When I swipe down for quick settings, it is not working. So basically my quick settings is not working. When I reset the watch, it tells me to follow the steps where the quick settings opens but after that it won't open.
Karmajeet Zala - Replica
samsung gear s3 frontier, buttons working but touch screen not responding to touch , watch power on & stock on let’s go screen, do any one know what is the problem,
Jimmy808 - Replica
Samsung gear S3 Frontier issue - I set my alarms but they volume won't stay. Any ideas?
Deb - Replica
Checked volume & the vibration disappears.
Deb - Replica
The face doesn’t activate when I raise my wrist. Everything works with the buttons. This has never happened before.
Can you help me?
alnmartin@msn.com
Allen Martin - Replica
My screen size keeps enlarging and the only way to return it to normal is to reboot. Does anyone know how to stop this????
scr2007 - Replica
I am having the same problem and looking for help
Michael Lynch -
I have the same issue! Can't find any fix!
Sccaraacer46 - Replica
My watch displays the message, “Well done! That was a great workout” instead of the time when I lift my wrist or even after just taking it off of the charger the first thing in the morning when there was no workout or even any movement. The battery life is good and the bluetooth connects with with my phone but the watch no longer displays texts or emails.
Paul Astrow - Replica
I Have a Samsung Gear S3, Frontier, and in the last 3 months or so I am getting a distorted screen every now and then. like the screen display is only partial because numbers are huge and the watch clock. it happens to all apps. I end up shutting it off and then back on. I do this like 3 or 4 times a day.
Did get a virus? what is going on with this watch? or did I download an app, that it cannot handle?
JAy Vee - Replica
Same issue with the screen enlarging. Need HELP !!! is this a factory issue?
JAy Vee - Replica
Bottom button (home) not working. Any fixes?
Chris Cusick - Replica
Same issue. Screen enlarges to the point that it can’t be read. Have to reboot several times daily.
Mario Fabian - Replica
Whenever I get to far from the watch I have to go through this lengthy process of rebooting the watch which then loses all the information that it previously had? Why is this and is there a setting to keep this from happening all the time? My old smart watch would automatically join back to the phone with no problems.
law164 - Replica
Watch has become very “buggy.” Changing from power saver to normal and reverse have been requiring restart. Randomly freezing when doing a simple function. Restart doesn't always help.
Troy Wibberley - Replica
Can it be fixed after going into a MRI with it? It wont charge or turn on.
breathe4you - Replica
I bought this watch at a garage sale and I need a way to bypass the reactivation lock any help would be greatly appreciated my email address is travisandashley2015@gmail.com
Travis Bowman - Replica
Gear S3 was working fine one minute, with 40% battery, then all of a sudden it went black. Will not turn on. If I hold power button it will say rebooting but never does power on.
scott martin - Replica
My gear keeps changing to massive screen display.cant change into power off
stephen clark - Replica
My phone will sometimes change from the clock face to a magnafied face that only shows a part of the face. The only way I have found to correct it is to turn the watch off and than back on. Is their a way to correct this?
Michael Lynch - Replica
problem sensor steps
edinalimanovic - Replica
I also have the screen size problem. I haven't seen any responses. Is this problem being ignored? Please let me know whether this can be fixed or if I should purchase an Iwatch…
jon.samuel2727 - Replica
My gear Frontier S3 watch will not count my steps and keep it so I can review it at a later date anytime as needed what could be wrong
Richard Rosenberg - Replica
How do I reset my S3 Gear watch
Richard Rosenberg - Replica
Faulty display. Large icons. Have to reboot to get back to normal size.
lionelgeorge16 - Replica
How do i change the phone number on the watch to mine
donna_cutrer - Replica
Since the last software update the sleep analysis on my Samsung J7 and from my Gear S3 does not work. Is a new software patch coming or can I reload this one?
Frederick Hager - Replica
Please advise what to do if the Charging pot’s power red light starts blinking after less than a minute in the charging pot, The watch remains uncharged .and so cannot be powered. How did you solve this please.
Edmund Ayoola - Replica
The outside button on my watch has fallen off in the dryer and can't be found…
Help me my, favorite watch
th3 gr8 fonz - Replica
Hello! On my Gear S3, the Home key doesn’t work when I press on to finish the reset.
JV.
Joseph Vaynerman - Replica
I deleted my do not disturb icon from the scroll down menu…how do I get it back pls?
rvzurgan - Replica
I frequently, for no apparent reason, get 2 flashing blue dots appear on my watch and nothing else, then I have to “Reboot” in order to get rid of them.
Michael Chapman - Replica
This keeps popping up on my watch. ( SIM not provisioned MM#2)
how can I stop it
Reginald Metoyer - Replica
I have a problem with my samsung s3 frontier. After one year of use the alarm clock doesn’t work and I need it a lot. What can I do?
Panagiotis Zagoridis - Replica
I replaced the battery on my watch about 2 weeks ago and it was working just fine. I put it on the charger one day and it just keeps rebooting non stop. I have recovered it and it is still doing it. does anyone have any suggestions?…
Michael Davis - Replica
While exercising like walkibg, auto mode is sensing distance and time. But manual setting of distance not working
Unni P N - Replica
rebooting only
Emmanuel Iduh - Replica
My “Press the Home Key to find apps" stays on my screen. When I press the Home key it does nothing.
S. Saunders - Replica
Step counting function is not working .
Back side green light sensor is not working
Navin Nenawati - Replica
My watch is given like a broken lcd lines then comes good also goes differently colours but up side down what would this be?
jbdlwill - Replica
3 weeks ago, after a 2 years use, the screen started flickering, at some point showing nothing, i was thinking the screen is gone, must be replaced ..i let it rest in a drawer for a couple of days, tried to reconnect to the phone, the bluetooth connection was unstable, going off every 20 seconds or so( the symptom still persist)..but hey, the screen stopped flickering:). …also some issues with charging, sometimes it does not charge, the red led blinks…..the signs are there, he screams to be replaced:))
Ciprian Ghelase - Replica
when I’m cycling, with my activity turned on I’m notified each mile I accomplished the time and time to be expected, all well, but when I stop and start back up my watch signals to press the back button to resume but does’nt resume it stays on pause ,I keep pressing the back button and nothing. Very disappointing. Please help
guy noto - Replica
No mention of unresponsive buttons. Why do Samsung refuse to acknowledge this known problem?
John Lower - Replica
Galaxy s3 gear will only stay on while on the charger with full charge
Charles Shaffer - Replica
My Gear s3 Frontier can charge and display turns on when on charging dock, but power button don’t work, what should it be?
Miokyl - Replica
Same problem
Als H -
De momento se puso en verde la pantalla de mi gear S3 frontier
Hubertparrafernandez Parra - Replica
My gear does not have a "find my phone" midget.
lif dangels - Replica
My watch is on let's go with a arrow at the bottom
Philip Cardinal - Replica
Watch stuck on let's go
Philip Cardinal - Replica
My watch suddenly don’t start and after putting on charger it keeps telling rebooting without start
What can I do ?
plz help
Ahmed hamed - Replica
My screen is not responding to touch
thamler0119 - Replica
Plz help me restore my galaxy s3 frontier. Thanks.
Samuel Ofosu Doku - Replica
Plz help me restore my galaxy s3 frontier. New battery is installed and fully charged but device will not power on. Plz holp me resolve it. Thank you.
Samuel Ofosu Doku -