Is your Google Pixel not charging? This will go over several causes can be due to hardware causes, so read on to determine the right solution for you!
Perform these preliminary steps to rule out common issues like software bugs or a faulty charging setup:
- Update your phone (if you can).
- Check for updates by opening the Settings app, then selecting System > System Update
- Force restart (soft reset) your phone.
- To perform a soft reset, hold both the power button and volume down button for 20 seconds.
Bad Accessories & Power Source
It might sound trivial, but checking the wall port’s power by charging another device is a good idea. This lets you know that the wall port is in fact providing power and that your phone should be receiving a charge.
Change your USB charging block — as well as the cable — to address any of those devices not working. Some charging blocks do not provide enough amperage for your phone, so be sure to try several if you have them available.
- Sometimes, you will have multiple devices and accessories not working at the same time. It’s good to rule out variables to focus your efforts on the real issue.
If you’ve tried using alternate USB C cables and charging blocks, plug your phone into a computer instead. Chances are, if your computer is powered on and working, it will provide power to your Google Phone.
- Let it charge for at least 10 minutes. If your phone’s battery is really drained, let it to charge for 30 minutes or more.
Your phone's charging port may be damaged altogether. Starting with the Google Pixel 3, wireless charging is an alternative method of charging the phone compared to a traditional USB C cable.
- Place your phone on a wireless charger for at least 10 minutes. Remove the phone's case if it is still is not charging.
Just a reminder, the same troubleshooting steps apply when testing out a wireless charger.
Dirty Charging Port
Clean out the USB C port on the Pixel to ensure the phone can charge. As we stuff our phones into our pockets, lint, dust, and other debris build up inside the USB port.
- Clean out the debris with a toothpick or something similar to ensure a good connection to your phone.
In addition, you will want to clean the USB cable as the end of the cable can build up with grime and dirt. This is done with a rag and isopropyl alcohol.
Bad USB Port
If your phone’s charging port is damaged, replacing it will be the only fix. In the meantime, charge the phone using a wireless charger. Wireless charging is supported on Google Pixel 3 and newer Pixel models. Remove your phone's case if it is not charging, as some cases are too thick.
Be sure to check out our selection of charging assembly kits and follow along with the associated guide when repairing.
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- Check out this iFixit Answers forum post for some more insight on cleaning out the USB C port.