Google Pixel Won't Turn On

Before undertaking any of the more time-consuming solutions below, these are a few fundamentals to get you started:

• Perform a force restart. Press and hold the power and volume buttons for at least five seconds.
• Try a different charger, cable or power outlet. For more specifics, ensure your power source is compatible.
• Remove your case or any connected peripherals.

Is your phone acting like it's on (makes noises or vibrates), but nothing is on screen? Check out the Google Pixel Black Screen Page instead.

Lint or other bits of rubbish tend to get caught in ports. After repeated charging, debris gets compacted toward the back of the port. This can prevent the cable from making proper contact.

• Inspect your charge port. Use a flashlight to improve visibility.
• Check the fit of your cable. Does the USB-C plug sit flush with the bottom of the phone? It should. If it's loose, or only charges when you wiggle the cable, start with a cleaning.
• If there is debris in the port, use the custom cotton swab method or other non conductive probe to clear it out. You may need to shave down the toothpick for your custom swab so it fits into the port.
• Blowing compressed air into the port can free up any loosened bits.

Your Google Pixel may not be turning on because of a thoroughly depleted battery.

1. Plug your phone into a charger, either wireless or with a USB-C cable. Wait for at least 5 minutes before powering it on.
2. If your phone is not charging, change your USB charging block, the cable, or the wireless charger. Some charging blocks do not provide enough amperage for your phone, so be sure to try several if you have them available.
3. Check out the Google Pixel Not Charging page for more troubleshooting steps.

A recently installed app may be causing issues with the phone booting, so it might seem as though it's not powering on. Boot into Safe Mode to verify, and uninstall the app or game causing the issue.

1. To boot into Safe Mode, hold the power button. After a few seconds hold the phone's volume down button. Continue to hold it down until you see Safe mode on the screen.
2. To uninstall an app, navigate to the Google Play Store app.
3. Select your Profile icon on the top right. Then Manage apps & devices > Manage.
4. Once there, tap on the app you think is causing the issue. Tap Uninstall to remove it.
5. Once you’re done, exit Safe Mode by holding down the power button for 30 seconds. Some Pixel phones require you to tap Restart.

No battery lasts forever—even rechargeables are consumable by nature. Batteries can fail in numerous ways, and a bunk battery could certainly prevent your phone from powering up.

• For a more numeric look at battery health, you'll need a third party application (like Accubattery) to You can download one from the Google Play store.
• Look for signs of battery swelling. Separation of the enclosure, localized screen discoloration, or unexplained bowing of the housing are indicators of battery expansion.
• Recently repaired your device? Disconnect the battery, then reconnect it. An improperly connected battery can result in unexpected charging behavior.
• If diagnostic tests fail or visual signs of failure are present, replace the battery.

Lithium-ion batteries like the one in your Pixel don’t like to be kept at the extreme ends of their charge range (fully-charged or fully-discharged) for long periods of time. If you’ve kept your phone at one of these extremes (especially fully discharged) for multiple weeks or months, this may have degraded the battery life significantly, even if your charge cycle count is relatively low.

Your phone could be powered on but the screen might not be working. If you recently repaired your phone, there is a good chance the screen broke or a display cable is loose.

• Hold the volume down button and the power button to see if it vibrates. If this does not provide any results, charge the phone to see if it makes a sound or vibration.
• Follow a display replacement guide to check for any loose cables. This is caused by dropping the phone or during a repair if a cable was not fully set in place.

Aside from inability to transmit a charge, damage to your USB port could cause incorrectly routed electrical signals or trigger over current protection.

• Inspect the port thoroughly. Use a flashlight for better visibility. Can you see any bent pins on the interior, is any corrosion visible? These are obvious signs of charge port damage.
• The tongue in the middle of the USB-C port could have come loose. Gently check for wiggle with tweezers if you suspect this is the case. Any amount of movement is abnormal.
• If you find damage, or it seems suspect replace the charging port daughterboard.

If your charge port is attached to the main motherboard, you'll need some soldering know-how to replace it. Or find someone with the soldering skills to remove the existing port, and install a new one. Otherwise you'll be stuck replacing the whole motherboard.

Google phones, like all electronics are susceptible to liquid damage, or can develop any number of faults on the board. Just one bad component could be the difference between function and a brick.

• Check for obvious signs of a board issue—burned or cracked components, liquid residue, corrosion or bend. If there are signs of liquid the iPhone Liquid Damage Guide might help.
• Replacing the motherboard is often the most practical solution for a DIYer whose board has failed.
• Contrary to popular belief, the board itself can be repaired. However, it requires specialized tools and microsoldering know-how. This is not something most people can do themselves, but many independent repair shops can do it for you!

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