Crock-Pot Express Crock Multi-Cooker Troubleshooting

On digital display, E6 Error appears while cooking or upon initial power up.

Check steam release valve to ensure that it opens properly to allow excess steam to exit. Any build up within the valve or the valve cover can cause the valve to malfunction.

For more details see Steam Release Valve Replacement Guide.

Unplug power cord and reconnect, resetting the internal system.

For more details see Power Cord Installation Guide.

Try removing pot from unit and letting cool outside. If the unit was previously on a saute/brown cycle it may be too hot to seal properly.

Stir the contents of the pot causing sediment to lift the sediment from the bottom of the pot. Heavy sediment can give a false error even if there is enough liquid inside.

For more details see Owner's Manual.

When pot is plugged in, there is no indication of power on digital display.

Ensure power cord is fully connected to an appropriate outlet and crock pot input, LED interface panel should be lit.

For more details see Power Cord Installation Guide.

While cooking, pot becomes excessively hot causing burning or error codes.

Check steam release valve to ensure that it opens properly to allow excess steam to exit. Any build up within the valve or the valve cover can cause the valve to malfunction.

For more details see Steam Release Valve Replacement Guide.

Check Bobber Valve for proper operation, ensure the valve opens and closes properly and that all parts are present.

For more details see Bobber Valve Replacement Guide.

When pot is turned on to a cooking cycle, it fails to gain appropriate heat to execute selected cycle.

Take off the lid, flip the lid over, and ensure the rubber seal is fully secured against retaining ring and seal is not damaged.

For more details see Sealing Ring Replacement Guide.

Turn device on to any heating cycle for about 35 seconds. Carefully remove pot from outside shell revealing the heating element in the bottom of the pot. Heating element on bottom of cooker should feel warm to the touch.

For more details see Heating Element Replacement Guide.

While cooking, pot over pressurizes and throws error code.

Ensure that the steam release valve is clean and operates properly to allow pressure to release when necessary.

For more details see Steam Release Valve Replacement Guide.

While cooking, water puddles around and underneath pot.

Ensure all pot components are properly installed on the crockpot.

For more details see Owner's Manual.

Ensure that the Condensation Collector is attached and fits snug.

Check for any exterior damage to the condensation collector.

For more details on Condensation Collector location see Owner's Manual.

For more details see Condensation Collector Replacement Guide.