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Brush bar Has Trouble Rotating
Loose Fastener
Within the carbon fiber tool there is a fastener marked with a padlock that may come loose overtime and heavy use. To refasten the padlock follow the Brush Bar Replacement and proceed to tighten the lock marked with a padlock with a quarter or other convenient coin.
Clogged Brushbar
To replace or clean the Brushbar within the carbon fiber tool: Dyson Support
To replace or clean the Brushbar within the mini motorized tool: Dyson Support
Machine Displays an LED Light
Flashing Blue Light
This light means your Dyson vacuum battery is running low.
Fast Flashing Blue Light
Indicates no power or a temporary fault including blockages in the filter. Deep cleaning your Dyson How to Deep Clean your Dyson Vacuum
Amber Light
Indicates that there is no power or temporary fault such as the machine is either overheating or working in too low of temperatures.
Flashing Red Light
The red flashing light indicates that there is a more serious problem with the vacuum and it needs repair. To find out what is wrong with your Dyson or ask for additional help, call the Dyson support: 1 (844) 679-1647.
More on the Dyson LED lights: Dyson Support
Turning Off Mid Use
Blocked Filter
Your vacuum may automatically shut off if large items are blocking the tools or nozzle. To resolve this problem either remove the debris or wash the filter. Here is some additional help: Clearing Debris and Cleaning the Filter
Flashing Light
A flashing light indicates that there is something wrong with your device and this may lead your vacuum to turn off. To fix this please refer to the "Machine Displays an LED Light" section with or call Dyson for additional help: 1 (844) 679-1647.
Suction Power Severely Lacking
Blockage Within the Filter
If your filter is blocked it is necessary to disassemble part of your Dyson V6 Motorhead for cleaning.
Device Overheating
Max Mode Overused
If the device is used on max mode until the battery is drained, amber LED will flash, indicating device requires a few minutes to cool down before charging.
129 Commenti
Brush Bar will not rotate.
Paul Calvert - Replica
Brush Bar will not rotate at all.
Paul Calvert - Replica
What does it mean when the Dyson V6 Motörhead + pulsates on and off six times, and again when you push the on button again, over and over?
George Williams - Replica
Hi, this happens when the machine senses it cannot pull enough air through the machine.
Usually it's because the filter is not clean enough. To check if it's the filter then take the filter out and try switching machine on. If it now works then the problem is the filter. Wash the filter by outing it in your washing machine. Rinsing it under the tap is not sufficient enough and leaves it soaked in water. The washing machine method leaves it almost dry and it smells nice too. NB - Dyson won't tell you this for fear of damage occurring to your washing machine. No damage will occur.
Dyson Solutions -
Good gouge. Mine was doing the same thing, but it was the flapper valve stuck shut, some cat hair and debris had gotten lodged. But once I knew I was looking for a clog it was a quick find, thanks!
Kent Nichols -
What does it mean when you put it back on the charger and it flashes amber and blue back and forth very fast. I can't find anything with both colors flashing simultaneously very fast
Tyler Huard - Replica
Brush bat does not spin. How do I fix this?
Nicole Daly - Replica
Brush bar does not spin
Nicole Daly - Replica
Hi what does it mean if the brush bar spins normally on normal mode but as soon as I switch to max the brush bar stops spinning and power stops. Vacuum is fully charged btw
Amy corker - Replica
Brush bar not turning
Olive Lewis - Replica
Brush bar won't rotate
Ron Crambo -
Brushbar won't spin
Ron Crambo -
Just repaired V6. Fault- brush bar not rotating. Found to be power supply from hand set not connecting. Remove vacuum chamber fully and you will see two contacts that engage with contact on main body. These were covered in debris that was acting as an insulator. Therefore no power was being supplied to stick and therefore brush head. Cleaned these contacts with cotton bud, hye presto, brush now working.
Melvyn Walmsley -
Brush bar not rotating, I have the fault and the connection between the vacuum and the extender rod doesnt clip in fully. The rod hangs out slightly abt 2mm gap at the bottom where the electric goes. Bar works when I push this close but as soon as try and do any cleaning it stops again. Any suggestions?
Ashley Hunt - Replica
When plugged into charger the machine flashed blue 10 times then stops. There is no power or suction. Please help
Callie - Replica
need help on this too
Rosanne Clare -
Hello we have two dysons and they both have been cleaned etc they will be fully charged and work fine but as soon as we put on max speed for say carpets they cut out imstantly
Mel - Replica
Did you find a solution for this? I am having this issue
Rhonda -
I’m also having this issu.. I think it’s a battery problem hut can’t find anything on the web about this problem. Also when I'm using it on normal mode the batterie stay on power more than 20mins… is there someone who have solved this porblem? Please!!
alexandrebarcelo -
I have now solved this problem. Change the battery. As the battery degrade in time the max power of the battery is now having lower reserve Energy when fully charged. Same as your computer and your cell phone when you realize that is no longer have the battery reserve as new. The max mode on the v6 use a lot on power. When the battery have not sufficient energy in full charge it simply won't go to max anymore. It seems that Dyson just program their v6 to stop the max vacuum when the battery that has not sufficient power in full charge anymore. Replace the battery and you will get your v6 as powerful as it was new!
alexandrebarcelo -
Hello, the Motörhead and the hose are both stuck together and The button is jammed tight and cannot remove them both from each other.
replies would be great thank you
Keiran Williams - Replica
Brush bar will not rotate ,stripped head down to reveal small bush behind Spring on motor end had seized ,greased bush and pushed down spring to locate teeth into grooves and manually rotated sleeve,rebuilt and appears to be working.
andrew587 - Replica
Congratulations
Pos Moo -
Andrew - when you say you stripped down the head - is this the motor in the brushbar unit itself you are referring to or the main unit motor head?
Ben
Benedict Wimpenny -
Why does my Dyson V6 have no power at all? Pressing the button to vacuum and there’s no response at all from the unit even though it’s been charging overnight, so should be fully charged.
Cheryl
chryl_dncn - Replica
Mine is doing this at the moment, the green light comes on but no power. Have cleaned filter and brush but still not working
Dianediwolfe -
I have the same green light no power issue.
Greg Bean -
I’m currently having the same issue. I get solid green lights on my machine but get zero power when I remove it from the charging cord. HELP!!!
Theresa -
I’ve had my Dyson v6 in charge for the past six hours and it still doesn’t vacuum. Incidentally the blue light is not on either and hasn’t been on whilst charging. The light does come on when pressed and then goes off.
Anna Nazareth - Replica
My Dyson v6 has been charging for over 7 hours with no blue light showing but still not vacuuming.
Anna Nazareth - Replica
We are having the same issue with a vacuum less than a month old. Have you resolved this issue?
Matt Shrull -
We are having the same issue with our vacuum that is less than 1 month old. Have you found a fix to get your vacuum working?
Matt Shrull -
Hi my dyson
flashs a red light for about 20 seconds when plugged in and does not charge, any ideas what’s wrong
andy
Andrew - Replica
I'm having the same problem with mine and it's only a year old
Monae Baker -
Hi my dyson is flashing red lights and wont charge. Did you ever find a solution?
Diane Forcone -
A flashing red light means the vacuum needs repair. My red light was flashing eight times. I'm currently trying to locate a replacement "main body". This model is so old Dyson doesn't have the part in stock even though they keep promising to get more.
colleenthompson -
Hi
my Dyson when plugged in flash’s a red light for around 20seconds then stops. It’s not charging at all
any ideas??????
Andrew - Replica
Did you ever get it fixed? Mine is doing the same thing
Andrew Colon -
My Dyson works in “pulse mode” for a minute, then shuts off. I tried cleaning the filter and the battery is charged. I’ve been trying to call customer support for days and can’t get through. Has anyone else had this issue? I’d welcome any advice from anyone since no one is answering the phones at Dyson support.
marylehaf - Replica
Did you ever get a reply/solution for this problem? My vacuum has been doing the same thing for weeks.
Thanks
Janis Roskelley -
I got a replacement top filter (the tall skinny one). Solved that problem. They're really cheap on Amazon.
colleenthompson -
My Dyson is working in “pulse mode” for a minute and then shutting off. I tried cleaning the filter and the battery is charged. I’ve been trying to call the Dyson support line for 3 days but just get the message about unusually high call volume. Website was no help either. I’d welcome any advice from anyone since nobody’s answering the phones at Dyson.
marylehaf - Replica
Hi. My V6 makes a faint clicking noise from the motor unit and doesn’t power up. thought it might be related to the battery, but have bought a new one and still does the same. Any suggestions?
TB1999 - Replica
Hi. My v6 doesn’t power up,mand makes a faint clicking noise from the motor unit. I thought it might be in need of a new battery. I ve replaced this, and it still does the same. Any ideas?
TB1999 - Replica
My Dyson flashes a red light for a few seconds the the light goes off and it is not charging. Please help. Love my Dyson.
Linda Gasperini - Replica
Just bought a Dyson v6. Worked great for a few weeks. Now when I pull the trigger it flashes blue then green but does nothing. Any thoughts.
Nick - Replica
My brush head doesn’t rotate machine won’t come on jut pulsates 7-8 times then green light shows up?? What do I do
Francine Forrester - Replica
Hey everyone.
I have a blinking blue light on the battery. Should this be thrown out?
Pos Moo - Replica
same issue as mine. any idea why?
Rosanne Clare -
Hi my Dyson v6 is fully charged, after approx 30 secs of use it cuts out flashing amber then flashing blue. I put it on charge for 5 secs and it works again but cuts out after approx 30 seconds. I've completely cleaned the whole device out and still happening??
jadeburns25 - Replica
Did you find a solution for this mine is doing the same thing now
Rhonda -
Omg my v6 is doing the same thing too. Is the battery dead?
juliewat -
I suffer the same since a couple of days ago, any solution?
Luis -
Hi my Dyson v6 is fully charged, after approx 30 secs of use it cuts out flashing amber then flashing blue. I put it on charge for 5 secs and it works again but cuts out after approx 30 seconds. I've completely cleaned the whole device out and still happening??mine does the same thing what is wrong with it?
mary behrens -
My Dyson V6 has red flashing light which disappears after some time & does not charge when placed on charger. Can someone please help? Many thanks
Sunita Lal - Replica
I have this same issue, any update on a fix?
Lisa Hurst -
My Dyson stick is pulsating on and off suction.
Karen - Replica
My dyson v6 keeps stopping and starting when holding the button
Jackie - Replica
Mine too! No idea why
Karina -
When pushing the button on my v6 it keeps stopping and staring
Jackie - Replica
mine is doing the same thing did you find out why
dargarose -
My dyson dont turn on, the blue light bright one time, after this the red ligth still on.
anthony_paterno - Replica
Has anyone noticed that the V6 carpet brush bar only works in one direction on some carpets? I have some twist pile rugs and it is a damned nuisance that I can’t just push and pull my vacuum cleaner in the usual way.
Wendy Carrier - Replica
The v6 is stop starting constantly and the MAX light is flashing blue then it cuts off. The filter is cleaned and there is nothing blocking it. Any suggestions?
Karina - Replica
I would strongly suggest you to blow in the part where the collecting bin and the motor head connect as there are metal contacts that might have dust on them.
Yvan -
Dyson v6 motorised head. Spins fine hold it in the air, and it works on carpet, but as soon as you put it on flat surface stops working after 3 seconds and switches to higher power suction only, no spinning brush. It's like the power of suction is stopping it rotating. Any ideas as I'm sure it used to work fine on flat surface. Checked and removed all hair and cleaned contacts. Thanks
John matthew - Replica
As I stated to someone else, I had this behaviour too. I just blew hard on the metal contacts that power the rotating brush. They are located at the collecting bins and where they connect at the motor head.
Yvan -
What does it mean if your Dyson is working and then stops and works and stops etc?
Da-ye Chung - Replica
I would strongly suggest you to clean the collecting bin, because there are metal contacts that need to connect with the motor head. Blowing in them should be enough, as it was in my case. I had the exact same behaviour as you, the dyson stopping and going all the time, with the rotating brush stopping all the time.
It’s literally a one minute fix, if it isn’t anything worse.
Yvan -
SOLUTION TO BRUSH NOT ROTATING :
At least the one that was relevant in my case : just clear of any dust the contacts that are between the collecting bin and the motor head.
Yvan - Replica
What does it mean when I press the power button and i get 30 red flashes
edwin.ccc - Replica
****Please read!!!****
Our Dyson V6 Animal (DC59) was 10 years old (no complaints) It developed an intermittent fault, started flashing red 10 times. I tried every possible solution on line, even contacted Dyson. Their responsive was the whole unit needed to be replaced.
Symptoms
Charging ok, solid blue light in charger, then goes off when charged.
Pull trigger light flashes red 10 times
Removed battery, showed 22 volts
Pushed switch on battery, solid blue light.
Picked it up, worked ok, vacuumed car.
Put back in charger, didn't work again.
Final result, replaced battery and works fine! Dyson had written it off, but it lives to play another day!
theboatbrokers - Replica
Thank you. I will try this. I have had the unit apart several times and can’t find anything wrong. When it works, it works perfectly. But when I try to use it after charging, it doesn’t work at all. I get exactly 10 red flashes. One of the Dyson sites says that if you get more than 10, it’s the battery. If you get less than 10, it’s something serious and needs repair. I will try getting a battery. I love the Dyson but I can’t afford to replace it every 2 years when it decides not to work.
Rita Guigon -
Follow up: I got a battery from Amazon and installed it. The Dyson ran perfectly even though I had not yet charged the battery. I’m glad I read your note because I thought I would have to send the Dyson away for repair. It cost around $50 (Canadian) for a new battery.
Rita Guigon -
My Dyson is flashing a red light for a few seconds when I put it on charge. I
Pamela Lincoln - Lewis - Replica
I have not had machine for long and it has worked perfectly up until now.
Pamela Lincoln - Lewis - Replica
Hi everyone ive got dyson v6 works then motor stops after 5/6 seconds, cleaned out the brushes I took motor head apart got dust out of csssing took motor off the mount that works but the spindle where the brushbar sits wasn't working eg spinning . I sprayed it with a lubricant ( wd40 )it now works a. Treat it worked for me
Michael Prichard - Replica
My v6 won’t charge unless I hold the wire near the charging point, any tips anyone?
Cheers James
James smith - Replica
The brush bar will rotate briefly then stop. Tried pulling belt off but same result. Unit stops outputting voltage to the brush bar. Any ideas?
Electricchicken - Replica
What does it mean when the Dyson turns off, then turns back on except the motorhead. This is not the pulsating on and off. Both the canister and the motorhead will turn on, but then the whole thing shuts off and turns back on, without the motorhead running.
Almost seems like a faulty connection from the main motor down to the motorhead. Not sure how to fix this!
Lapt Boys - Replica
Battery wont charge, flashing red 20+ times. Received a new battery, but same problem. I took it apart, including the large filter inside the basket.
I am now wondering if it could possibly be the adapter needing replacement?
Mel D - Replica
Hi I have my V6 around 2 years now i Can't even hoover a half of the kitchen as it's cutting off and stop working. I have cleane all the bits and still nothing when it's stop then the blue lights keep flashing 10 times
izabela milburn - Replica
Brush bar wont come out of housing.
Elaine Rado - Replica
My Dyson will go for a few minutes then amber lights and shuts off. I have cleaned the brush and filter with an air pump but still nothing after a few minutes
yves doucet - Replica
what does it mean if the dyson v6 is flashing red 10 times. My daughter spilt water on the floor and thought she could clean it with the vacuum, how do we fix this problem.
Sacha Kurangwa - Replica
What if there is no light and stopped working and not charging
Harpreet Kaur - Replica
Dyson DS62, have 2 battery’s now that are both giving the 32x red flashes when charging or pressing button. Seems to be a common problem. My 1st replacement battery from Dyson had only ~10 to 15 uses before also showing the red flashes. Dyson is sending me now a 2nd replacement (3rd battery in total). I’m happy its all under warranty though, did now expect that, seems like replacement parts have there own warranty time with them. I did some digging into the battery’s but the cells seems fine, I opened one and did some manual charging and testing and they seem okay. I think the charge controller is to sensitive and raises a “fault / under-voltage” flag that it will remember even though the cells might still be okay. In order to protect users from possible dangers from cells that have been under-voltage.
If my guess is right, I still hope to find a way to reset this “fault flag” so it will work again for some time. Both my red flashing started after fully draining the vacuum, so try to charge it before empty.
Wouter Horselenberg - Replica
My Dyson V6 $@$** off immediately in high power mode. It works on low power more. What should I do?
Annie - Replica
My Dyson v6 won’t work at all in high power more. It shuts off immediately. What should I do?
Annie - Replica
My Dyson was working fine yesterday, put it on charge last night and this morning she is flashing red and will not start, I’ve pulled her apart and cleaned her all out but no success
Jacinta - Replica
The button to remove attachments is sticking, has anyone had this problem
suebowen66 - Replica
Can anyone help?
Our V7 Motörhead has solid blue light when the trigger is pulled, but does not turn on. They have sent us a new charger and new battery but still nothing. They cannot send us a new one as they’re out of stock. Any ideas?
Thanks!
izzymeadows - Replica
Mine works but within 5 minutes of pressing the MAX button it turns off and will not turn back on at all, any ideas??
jrjonesy - Replica
How come i only see Important questions here and no answers ? :-)
vlad - Replica
I finally just called Dyson. My v6 wasnt working just flashing red light over 12 times it ended up needing new battery I ordered on phone with dyson. Got it fixed.
Diane Forcone -
What does it mean if the hoover is switched on then 20 secs it stops and the blue light flashes 13 times ? Then plug it in charge for 2 seconds then same again !!
Many Thanks
Martin Adshead - Replica
I have now solved this problem. Change the battery. As the battery degrade in time the max power of the battery is now having lower reserve Energy when fully charged. Same as your computer and your cell phone when you realize that is no longer have the battery reserve as new. The max mode on the v6 use a lot on power. When the battery have not sufficient energy in full charge it simply won't go to max anymore. It seems that Dyson just program their v6 to stop the max vacuum when the battery that has not sufficient power in full charge anymore. Replace the battery and you will get your v6 as powerful as it was new!
alexandrebarcelo - Replica
My dyson will work for a few minutes, then dies on me. I don’t have any flashing lights to say battery is low. It’s always on charge. I then plug it on charge for a couple of seconds then it works again.
Margaret Amos - Replica
Hi my Dyson v6 is fully charged, after approx 30 secs of use it cuts out flashing amber then flashing blue. I put it on charge for 5 secs and it works again but cuts out after approx 30 seconds. I've completely cleaned the whole device out and still happening??
mary behrens - Replica
Hi my Dyson v6 is fully charged, after approx 30 secs of use it cuts out flashing amber then flashing blue. I put it on charge for 5 secs and it works again but cuts out after approx 30 seconds. I've completely cleaned the whole device out and still happening?? what can I do to fix it ?
mary behrens - Replica
Hi there. The MAX button on my V6 appears to be draining the battery in around 5 seconds. It is fully charged and will last for 20 mins on normal mode. The V6 is properly cleaned regularly, there are no blockages and the pre-motor filter is new. Does this sound like a battery issue?
Jason Smith - Replica
I only used my vacuum 5 times and haven’t for a week or two . When I went to use it . There’s a red light flashing. It’s docked in the charged but normally it should yield a blue but it doesn’t .
eduardo spageduardo - Replica
I have a dyson v6
The blue flashlight 10 times. I cleaned everytining, filters . It wil last about 20 sec and then ik go out. Can you help
boendie01 - Replica
Got a brand new Dyson v7 Motorhead for x-mass. It stopped working after only 10 minute use.
I tought maybe it needed re-charging, so I plugged it in and waited 24 hours to no avail. It’s still not working!!!!!
cyroos99 - Replica
My Dyson absolute works well for about 1 minute and then cuts off. When I pull the trigger I get exactly 10 blinking blue lights. I see the same problem other owners have. I plug in the charger for less then 10 seconds and the Dyson works well again. I have completely cleaned the entire unit and there are no clogs. Does anyone have a solution. ???
Carl Epple - Replica
Hello,
What is 10 red flashes on the v6 animal?
I have pulled it down and cleared the dust build up and it's still not working.
Any help you can provide would be greatly appreciated
Admin Newson - Replica
When my dyson v6 is on the charging station the light is flashing red
Chloe Smith - Replica
I will never buy another Dyson. I have owned 2 now ( hand held units) both have only lasted about a year before the red blinking light of death! Waste of money!!!
Martin Smart - Replica
My Dyson v6 Animal cordless is not charging. When on the charger it is alternating between amber light and blue light. What does this mean?
Georgina Stoeckel - Replica
Hi there . I'm using my v6 animal and it just stops. After 5mins showing a amber light then a flashing blue light. Iv checked for blockages and cleaned the main cone filter and still happens.
Thanks
padwhy - Replica
My dyson works for about 10 seconds then cuts out showing an amber light which goes out then flashes blue for 10 flashes
Donald Allan - Replica
I ran my electric Dyson when filter was still wet and now it won’t charge. Two blue lights blink when I pull the trigger. Cannot find reset button. Vacuum is less than year old. Lights are on each side of the handle.
john martin rogers - Replica
My Dyson electric won’t charge and 2 blue lights flash on each side of the handle when I pull the trigger. I stupidly ran it when filter was still wet. Can’t find reset button.
john martin rogers - Replica
I have a Dyson V6 Model vacuum that isn’t working. It is flashing red and won’t charge. What do I need to do? Is it toast? It is only a couple of years old!! They dnt’t make them like they used to!
Andrew Colon - Replica
My dyson won’t work after 3 months 10 flashing lights any ideas what could be xx
Amy - Replica
The blue light flashes and turns green it was on the charger all night makes no sound
Maire Casey - Replica
Plugged in to recharge, amber flashing light for a minute, then nothing. Charger plug measures 24vdc. Is it replacement battery time?
Henry Isemann - Replica
My v6 red led flashes 10 times and wont work
andy thompson - Replica
I have a flashing red light when charging. Won't charge. What does this mean?
Tim Horst - Replica
Hi My red light is blinking when take it off the charger and it doesn’t turn on. But I put it back on the charger, light turns blue and then it works?
Jacquie Mather - Replica
What to do when the charging light turns amber yellow in a dyson v6?
Christine Helou - Replica
Not charging blue light comes on then goes out immediately
fashiononking - Replica
I won’t be buying another Dyson. This battery is a replacement for the original and has been used only a dozen times and now is showing an amber light and will no longer charge. I’m done.
Donna Magrath - Replica
My V6 animal is flashing red 31 times when plugged in to charge.
Sheryl Anne - Replica
I have a constant blu light when in charger on my V6 unit but vac does not work I have bought and fitted new motor unit but no joy do I need a new battery
HELP
Martinrogerconstable - Replica
My dyson v6 keeps shutting off after a few seconds, I wait a few seconds and then Get more power for another few seconds. I have replaced the battery, cleaned the filter, tried the unplug re plug hold the trigger for 20 seconds. And I do get power but for only a few seconds and it is not ever on the max mode. I called dyson and they say I need a new motor. I bought my mom a dyson and same thing happens to hers, I bought her a new battery too since that is what dyson recommended. The tech support said since I did not clean the filter every single month that the motor goes bad. DID NOT see this in the manual. It does say to clean every month but I don’t use that often. I use my large dyson. So does dyson cordless just have poor product then? Or is there a fix
Kathie Carlson - Replica
Purchased brand new brush head for v6 as old one wasn’t turning and tried all the fixes. New brush bar still not working, motor sounds like normal. Any suggestions?
Pen Pen - Replica
I changed the filter on my dyson v10 animal. The filter sign still flashing . I even followed fitting instructions and it's on properly. What do I do
Indy Sahota - Replica
The tall skinny top filter is almost impossible to clean. You can take it apart, but it's a pain. You can buy replacement top filters on Amazon for $2-$3 each. Replacing that filter solves most of the filter related problems that cleaning doesn't fix.
colleenthompson - Replica