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Device Will Not Turn On
No matter what you do, you can't get your LabelManager to turn on.
Power button
Make sure to press and hold the power button to turn the device on.
Drained/bad battery
If your LabelManager won't turn on, you may have a drained battery. Simply charge or replace the battery pack.
Bad display
It is possible that nothing appears to be happening because the display is bad. If your LabelManager prints fine but you don’t see anything, it is possible the display is damaged and needs to be replaced. Click here to go to the replacement guide.
Label Will Not Print
No matter what you do, the labels won’t print.
Cassette isn’t properly inserted
If your LabelManager won’t print, make sure the label cassette is correctly inserted. Open the cartridge compartment and check the cassette.
Cassette is empty
If your LabelManager isn’t printing but the cassette is properly inserted, check label cassette to see if it is empty. If it is, the cassette needs to be replaced.
Cassette is jammed
Check label cassette to see if it is jammed. If it is, remove the jam by taking out the cassette and make sure the label passes smoothly before inserting.
Printhead is dirty
It is possible that the printhead is dirty and needs to be cleaned with a special brush that comes in the packaging or a cotton swab. Take it and brush off the dirt on the printhead.
Faulty Keys
The keys don’t seem to be working properly. The letters aren’t typing smoothly.
Something liquid substance spilled on it
The keys are sticking and needs to be replaced or thoroughly cleaned. Please follow this link to a guide for replacing the keyboard.
Letters are hard to press when trying to type
The keys take more force to push then it should and needs to be checked. The keys are most likely being obstructed or broken and needs to be looked into. Please follow this link to a guide for replacing the keyboard .
Software Will Not Install Properly
When you try to install the computer software, you receive an error message, or the software seems to install correctly but doesn’t function correctly.
You don’t have necessary system requirements
The system doesn't have the necessary requirements needed for the additional software. Check the website to find out which of the requirements your computer doesn’t have.
Software isn’t installed correctly
If the software installs but doesn’t function correctly, uninstall and reinstall the software again. If is still doesn't work, call tech support.
Label Not Cutting Correctly
When cutting the labels, it doesn’t come out straight.
Blade is dirty
Properly clean blade from time to time to maintain its good condition. You can use the brush provided in the device box.
Blade is broken
The blade could be chipped or dented. If this is the case then you might want to send the device back to the Dymo company where they would repair the cutter for you.
Team
USF Tampa, Team 6-5, Eyestone Spring 2016 Membro di USF Tampa, Team 6-5, Eyestone Spring 2016
USFT-EYESTONE-S16S6G5
3 Membri
3 Guide realizzate
20 Commenti
the label comes out black with light grey letters. It is as if the machine is printing in a negative image mode.
Richard Simmons - Replica
My machine won’t feed the paper, nothing is blocking it. The cartridge is brand new.
Alexandra Hawley - Replica
If I pull the label out as it’s printing it will work, but it won’t feed the paper on its own!
Alexandra Hawley - Replica
I put in the battery and it just flashes “flash".
Steven McConaughy - Replica
Does it need new firmware to be flashed to it, or perhaps it was accidentally put in a firmware flash mode?
David Greene -
Mine has an Azerty keyboard but works as a Qwerty one.
Mickael Lacherez - Replica
I have a Dymo letratag and the print head won’t engage to print. The spindle turns but nothing comes out or prints.
Sarah - Replica
The printer does not turn on, with a long press on the key all the characters “BootLoader”
Pavel Yudintsev - Replica
Who has dump firmware?
Pavel Yudintsev - Replica
If I print a label, it prints but then has an excessively long length at the end of it.
eglover83189 - Replica
The label comes out blank. No letters at all
Anna Elise Smeltzer - Replica
I've had the label maker a few months and when I plug it in to charge, it reads Battery Failure! Advice on what to do would be appreciated. Thanks…
Neil Valentine - Replica
Label is printing solid black
tdodd00 - Replica
I bought my dymo 280 a out a year ago. A few months later the battery wouldn't charge bought a replacement charger still nothing. Bought a replacement battery And neither charger will charge it
Debra D Bethard - Replica
The printer does not turn on, with a long press on the key all the characters “BootLoader”
luck786 - Replica
my dymo has err;flash chip on screen and will not reset,help
smithstephen572 - Replica
I have the same error. Did you manage to solve it?
Sidu -
mine has a BOOT-LOADER message and I try to reset with Power+9 or Power+R+Backspace but do nothing. any ideas? LabelManager 280
Alvaro Velasco - Replica
My Dymo won't charge. I put in a new battery and used a new USB cable. So I assume it's internal. Where can I get it repaired, or do I sceap it, it do I try to repair it myself?
Cryoruggie - Replica
I bought a new one of these and only just got it out of the box to use approximately a year or so later
Ive tried turning it on and it just keeps coming up BATTERY FAILURE on the screen
Any ideas please
It’s brand new never been used
Jason - Replica