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The Device Will Not Turn On
Your drone does not show signs of powering on.
The Drone Battery Is Faulty
The battery pack of the aircraft should have four lit green LED lights when it is turned on and fully charged. Ensure that the drone is charged for at least one hour. If the aircraft still does not turn on after charging its battery, the battery may need to be replaced with a new one. You can replace the battery by following this battery replacement guide.
The Remote Controller Will Not Turn On
Turning on the controller is a common issue for users. Try firmly pushing the power button once and release. Then, quickly press power again and hold the button for about three to four seconds until the controller turns on.
The Remote Controller Disconnects
Your remote controller disconnects during flight.
The DJI Go 4 App Connection Is Faulty
The disconnection issue could be with the smartphone's connection with the DJI Go 4 app. First, check whether you are logged into your DJI account in the Go 4 app. Make sure that your smartphone or tablet has notifications from other apps turned off to ensure that the smartphone is running optimally. The connection can easily be dropped if too heavy a load is placed on the phone processor.
The Micro USB Cable Is Broken
Check that the Micro USB cable connecting your smartphone to the remote controller is not disconnected or frayed. If damage is visible, replace the Micro USB cable.
The Ports Are Damaged
Over time, the port to your smartphone may have become damaged from plugging in cables. Try using a different smartphone or tablet.
The Micro SD Card Is Faulty
Many Mavic Pro users remove their micro SD card from the drone and plug the card into an SD card reader on a computer. Frequent use of an SD card can wear out its connection, and using an SD card improperly can corrupt its file system. If your SD card is corrupted, try reformatting it. If it is worn out or unable to be formatted, replace it.
The Signal Is Weak
As the distance increases between you and your drone, the chance of the Mavic Pro disconnecting from the DJI Go 4 app or remote controller increases.
The Remote Controller Disconnects
When the remote controller disconnects, the DJI Mavic Pro should initiate the failsafe return to home mode which is set during takeoff. If you can see The Mavic Pro, move towards it. Make sure the remote controller antenna is facing towards your drone and take into account the height of the drone when pointing the antennas. Turn the remote controller off and then back on. If The Mavic Pro still is not connected then allow it to return to the set home point.
The Mavic Pro Needs Firmware Update
If the disconnection issues continue and other solutions fail, be sure to update the Mavic Pro firmware.
The GPS Will Not Connect
Your drone's GPS will not connect automatically.
The Firmware Is Outdated
Be sure to update the Mavic Pro firmware to fix possible GPS connection problems.
The Mavic Pro Needs Calibration
If the DJI Mavic Pro's IMU (inertial measurement unit) isn't calibrated the GPS signal may be faulty. To calibrate follow these steps
Interference Is Present
The GPS issue might not physically be a problem with the drone itself. There are many signals the drone is outputting and receiving, so obstacles like buildings, waterfalls, power lines, and metal objects can cause GPS signal loss. Try moving to a new location that avoids anything that might cause interference.
The Smartphone/Tablet Loses Internet Connection
If you're using a smartphone or tablet that does not have cellular data, stay in an area where Wifi is accessible. If the smartphone or tablet can't maintain an internet connection, the GPS signal will be lost.
The Drone Will Not Fly Properly
Your DJI Mavic Pro is spinning or wandering.
Interference Is Present
The issue might not physically be a problem with the drone. There are many signals the drone is outputting and receiving, so obstacles like buildings, waterfalls, power lines, and anything metal can cause some interference with the signals, so the drone would spin. Try moving to a new location that avoids anything that might cause interference.
Calibration Is Needed
The controller stick and the drone compass could be causing a problem with the way the drone flies. The stick and compass are parts of the drone that need to be calibrated every once in awhile so the drone performs its best. To calibrate the compass, go to the DJI GO 4 app on your phone, select “aircraft status bar”, “compass”, “calibrate”. Then follow the rest of the instructions on the app. To calibrate the controller sticks, go to the DJI GO 4 app, select “general setting” then select the icon that looks like a controller, select “remote controller calibration”. The app guides you through the rest of the instructions.
The Parts Are Damaged
As you use your drone, parts might start to wear down, such as the motors or propellers. If the drone is spinning in small circles, it is likely that the propellers or the motors are causing the issue. Depending on over usage or if any crashes occurred, it is possible that the propellers are dulled out, bent, or broken. It is also possible that the motor bearings are damaged or the shaft is bent. If this is the case, these parts need to be replaced.
The Flight Controller Is Broken
The flight controller helps orient the drone by manipulating the motors. Motors that don’t seem to have any physical damage and are not performing as expected could signify a damaged flight controller. If the drone is having trouble stabilizing and you have tried all of the above possible fixes to get the drone to fly properly, try replacing the flight controller.
The Video Is Unstable
Your DJI Mavic Pro records shaky or tilted video.
The Camera Panning Is Too Fast
The Mavic Pro has camera limitations to keep in mind while recording video, such as frame rate and video definition. Beginners should consider recording in cinematic mode to slow down drone movements and camera panning, resulting in better video.
The Gimbal Assembly Is Touching the Drone Body
With the Mavic Pro powered off, turn your device upside-down and inspect the gimbal. The gimbal tabs should be below their retaining tabs, in order to prevent the camera from touching the drone body. Push loose tabs in and then follow calibration instructions. If tabs are broken, follow this gimbal replacement guide.
The Gimbal and Camera Need Calibration
Many video problems can be solved by calibrating the gimbal/camera assembly. To calibrate, unfold the Mavic Pro and turn it on, with the DJI app open on your mobile device as well. In the app, tap the three dots in the top right corner to enter General Settings. Touch the camera icon and then press "Auto Calibrate Gimbal."
sd card full means what please?
truant2.bt - Replica
It sounds like your SD card is out of space. Try moving its files onto your computer to free up space, or use a different SD card that has storage space still.
Keon Feldsien -
Can someone please help me, I am trying to set up my Drone and the controller keeps saying Check App System Error ?
What do I do to fix this?
Joyce Morgan - Replica
My remote controller is not turning on. I tried to charge it but it didn't show any response. Neither the display turns on. Anybody can help me?
ajagomide - Replica
My drone when outside on the take off it used to hover about 1.2 mts of the ground but now it just goes up slowly higher and higher by itself and only used it twice .It is about 1 month old ,I have tried YouTube video to sort it but all it says is calibrate 1mu and compass to which I have done and makes no difference so is there anyone could help would be much appreciated.
Garey Tiffin - Replica
After a minor crash, the Mavic flies properly but camera does not work. Any suggestions?
joey.bowles - Replica
Why is it when I turn on my remote with my smartphone plugged into it it keeps cycling through the charge mode in the remote and will not connect to the Drone
Joel Matt - Replica
Why when I turn on my DJI mavic air remote with my smartphone hooked up to it does it keep recycling in charge mode and will not connect to my drone
Joel Matt - Replica
My mavic pro platinum video quality suddenly gone crazy. There is no physical damage in my gimbal or camera . The video and picture saves in SD card just fine but in go4 app the picture showes burned out . I have reset everything refreshed firmware and also flashed my sd card but the problem still remains . Can anyone help please ?
ismam_ddk - Replica
Mavic Mini - As I was flying the drone mini this morning, it came up with battery communication error with code 110007.
I have tried installing the latest updates but it isn't working. The battery contacts are clean, and I have tried three different batteries and it displays with the same error. Please help as I have important filming this Saturday morning.
jj_baby1 - Replica
My drone flies well, the gimbals appear to function properly. Last few flights I downloaded the footage data onto my PC and watched a slight horizontal flutter similar to a very mild ripple on the water. Drone has never crashed. Used fresh batteries and flew in several different location to eliminate interference. Results are the same with different video cards and batteries. No indication of the flutter on the iPad during flight, only during playback.
Jack Reis - Replica
Thanks a lot for this platform. May I know more about the credentials regarding DJI Mavic Pro 2? Hope to hear from you soon.
Fahad Hamid - Replica
My drone will connect to phone and says it is connected to rc with green light and says ready to takeoff. But the rc just shows the battery percentage and not the usual information and is unresponsive. The app also shows at the top the r signal bar is red. It recently had an accident and needed the right rear arm replacing which I did myself as it was fairly easy. I've tried repairing the devices and it still won't work. Any help would be welcome thanks
Ethan Leahy - Replica
For some reason can't see nothing on recorded with my drone, and low ambient light error appears. Any help?
aguilar.fernando47 - Replica
Front sensors not working also camera say overload could this be a faulty with the camera board???
John Cadman - Replica
Kann man die Ladebuchse/Micro-usb am Sender tauschen ?
Rahn - Replica
Why can I not take photos without GPS working in rural area‘s on Mavic pro?
jimmy guinn - Replica
when i turn my mavic on it will fly but my camera wont work how can I fix this I just get a black screen
Carrie Decker - Replica
Can’t play back video
tommy.maxwell - Replica
I am trying to fly my Mavic Pro for the 1st time in a year.. I was able to turn everything on, but after about 30 seconds I heard a noise from the body of the drone.. I double checked and it is like a whining noise and is coming from inside the body, not the motors or gimbal.. I never got the oppportunity a chance to start the propellors or to take off since I didnt want to take the opportunite to damage something worse.. Has anyone heard of anything like this. Expecting to need updates, the only thing i did was power on the remote and drone via the ON/OFF button. The noise started before I got the chance to do anything else...
Calvin Hebb - Replica
My first thought would be something going on with the cooling fan.
karl mohr -
What to do if my Gimble is turning fully forwards full backwards then focus for a bit then over and over again, also I can not calibrate the gimble it just sits at 5% any suggestions?
Weber Greep - Replica