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Phone wont turn on
The Samsung Galaxy Alpha will not turn on.
Battery is not charged
Make sure that the battery is fully charged and installed correctly.
Water Damage
Take the battery out of the phone. Check the the oblong pad on the side of the battery that has the connections on it. If the indicator strip is white, the phone has not taken water damage. If the indicator strip is pink the phone has taken water damage and will likely not turn on because it is damaged.
Motherboard is bad
If the phone still will not turn on, the motherboard is likely bad. If this is true the motherboard will need to be replaced.
Phone has poor reception
The phone does not have enough of a connection to the wireless network.
In a location that does not allow mobile connection
If the Samsung Galaxy Alpha says no service on the screen, move to a new location and test the signal quality there. If you are in a building try moving outside to make sure your signal is unobstructed.
Bad Antenna
If your signal quality is consistently poor regardless of your location, your antenna might not have a good connection to the motherboard or it might be defective.
Motherboard is bad
If your phone still does not turn on, your motherboard is likely bad. You will need to replace the motherboard.
Phone is frozen
The phone's screen is unresponsive despite active usage
RAM is full
There are likely too many open applications, which can cause the RAM to be full.Ensure to close unused applications and programs. Another solution would be to temporarily minimize the usage of the phone. If this does not fix the issue restart the phone by holding down the power button.
Bad video driver
The best solution to correct the bad video driver is to reinstall a new one from the phone manufacturer’s website. After installation, test the new updated drivers and make sure the phone functions properly.
Motherboard is defective
If your phone is still frozen , the motherboard is likely defective. It would need to be replaced it with a new one from the manufacturer.
Phone is overly hot
The phones temperature is uncomfortably warm to the touch
Battery is defective
If the battery is defective it can easily cause the phone to become hot to the touch. If this is the case then the defective battery will need to be replaced with a new battery.
Battery is overcharged
If the phone has become overcharged it can become hot to the touch. Unplug the charge cable from the phone and hold down the power button till the phone turns off. If the phone is already powered off ignore the previous step. Then let the phone sit for at least five minutes before turning it back on.
Heavy application usage
When the phone is being used consistently for an extended period of time it may become hot to the touch. One option would be to tap the power button to shut the screen off and let the phone sit for at least five minutes to let the phone cool down. If the phone is very hot to the touch, hold down the power button and let the phone sit for at least five minutes before turning it back on.
Battery loses charge quickly
The usage time between charges is abnormally low
Unwanted application usage
Unused applications running in the background is the most common cause of decreased battery life. To solve this issue disable unwanted applications in the application manager to extend the battery life of the phone.
Battery defective
If the battery is defective usage time between charges will likely be very low. To fix this issue the battery will need to be replaced. Please follow the link below to find out ways to keep your phone's battery going strong.
Team
Cal Poly, Team 20-17, Maness Winter 2015 Membro di Cal Poly, Team 20-17, Maness Winter 2015
CPSU-MANESS-W15S20G17
4 Membri
5 Guide realizzate
50 Commenti
Want to know why I haven't heard any sound of any kind from this phone
CATHY COOK - Replica
My phone has no sound on videos everywhere else but vidios
annking4236 -
why no sounds
Dorothy Davis -
No sound on video or touch
hdmlt259 - Replica
I have no volume what so ever
Debby Marx -
My volume doesn't work no matter what.
Debby Marx -
No sound on video and status
Bala Murugan -
No sound on touch or video
hdmlt259 - Replica
No sound on video ,audio player only on headset.but ring tons are ok.
Eduardo ariola -
No sound video,audeo player,but only on headset,but there is rington eveb withuot headset
Eduardo ariola -
Galaxy alpha screen problem..how to fix it
Muhammed Husain - Replica
I don't have any ringing tone cant make phone calls cause i camt here wether the phone os ring
Joan Armstrong - Replica
All my phone has is text messages can't ring out cause i cant here if they answer
Joan Armstrong - Replica
I am using Dan j5 I am unable 2 hear the opp call voice&vol is also not working..need sgn
Lavanya Srinivas - Replica
No sound but only on call works for media
Deon Coleman - Replica
My galaxy alpha keeps turning off. I woke up yesterday morning while my phone was charging it was turned off on 99%. Turned it on, opened facebook - turn off. Turned on opened facebook again, scrolled few minutes - turn off. Sometimes it turns off while in my pocket. Please help :(.
Cento Zero - Replica
My galaxy alpha power button only work when I remove the battery and on it ,after that it doesn't work again, I can't reboot nor turn it on after screen timeout and I can only swipe to unlock the phone when I plugged it to a power supply
bello abiola balqees - Replica
The sound went out can't hear nothing so how can I fix it?
Lenel Wilkins - Replica
Trying to fix the sound on my phone
Lenel Wilkins - Replica
My phone doesnt want to make any sound when there are no headsets. What's the problem? The phone is Galaxy j5 2017
Yavor Tanev - Replica
No sound coming from my s4 mini unless i put earphones on how can i fix it
gamingdemon 115 - Replica
When i turn on any media sound in my phone there is no volume but when somebody calls me or texts me the ringtone is rung
Murtaza Baloch - Replica
I have know sound at all.
g.cleaver50 - Replica
Neither do I mine started today.have any of y'all figured out what the problem is. THe only thing I can think of is a couple of days ago I downloaded an anti virus
Angela -
My phone has sound when it rings but no other sounds. How can i fix this problem
terrymay0406 - Replica
No sounds not because of video I think it is the speaker
Dale Hamel - Replica
Can anyone help me with this ?.?
Dale Hamel - Replica
How to I can one my phone sound
top - Replica
Sorry took it to a do csll profectional to fux priblem but it still persis the same…
puroculiacansinsinaloa - Replica
my phone a5o has overheating something and my speaker has no sound pota
itsheartmorante04 - Replica
My phone has no volume
Awiro Umar - Replica
Apparently, the volume does not work at all unless I tap the speaker button.
myponyis4me - Replica
I need to increase volume on my phone
John Rydarowicz - Replica
Want to know why am not hearing anything from apps
taneshahaughton12 - Replica
my phone is no sound and video music and 2 button how
jean_dimaano - Replica
I fonot have audio on my phone
wrod76 - Replica
No sound - volume adjusts across from low to high but doesn't effect anything as there is no sound anyway?????
Kevin Ogilvie - Replica
My phone has no sound when video is playing only hearing though the earphone
Conrad Thomas - Replica
I have no volume on my phone. It is only 9 months old and I haven’t dropped it! Have done all the setting things suggested etc but it says all sounds muted and won’t allow me to unmute. What do I do now?
sue_morrice - Replica
No sound on games like puzzles and rummyQ and Facebook. Sound on phone went off. Setting says otherwise. What to do?
Pat - Replica
My Samsung A50 phone has no sounds
Getachew Demesa - Replica
A 50 has no sound.
Getachew Demesa - Replica
No volume to my phone in coming calls outgoing calls notifications what to do I have googled and asked and did everything I should do
gannvicki61 - Replica
Please help me with my Samsung. when someone calls me I can hear when my phone is ringing I can’t even hear a video or audio on my phone
Tahje Hemmings - Replica
My samsung glaxy A70 volume switch up/ down just stopped working with headset on ,its working without that with uo/ down button ,noise is coming out increase decrease not responding
usman khan - Replica
I hate this phone. Second time I have replaced it. No sound on Videos or movies
Make Costumes - Replica
My phone has become dumb 2 days back.when I press volume
Button I am finding a message ‘mute all sounds on'.
How to get sound in the phone.
Durga Nageswara Rao Karumanchi - Replica
My sound is in No Sound but vibration mode. But now I cannot get sound ON
Joyce Thurston - Replica
Why does the sound button keep turning it’s self off and I have to go into settings and turn it back on this problem is causing me to miss phone calls
bkph - Replica
Samsung galaxy A33.3 No sound when you answer the phone
judith mokhetle - Replica