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- Blades not cutting
- Battery not charging
- Stuck safety lock
- Charging cord accessory malfunction
- Motor won't start
Blades not cutting
Blades will not cut foliage.
Perhaps over usage or improper storage has left the blade rusted or dull. In which case the blades need to be replaced. See Blade Replacement Guide.
Blades not secured
If the blades are loose and are not dull perhaps they are not properly secured, this would leave space between them for grass to move freely and cause jamming. In this case the cover plate will need to be tightened/replaced. See Blade Replacement Guide for help.
Blades will not move
If the device turns on but the blades don't move then the gears are either unlatched or Stripped and will need to be replaced.
Battery not charging
The batteries won't hold charge regardless of how long they are charged
Charging cord defective
The most common reason for the batteries not charging, is usually because of a defective charging cord. If defective, replace the charging cord.
The internal socket connecting the cord to the battery could be broken in which case will need to be replaced.
Battery cells burned out
The battery itself will eventually no longer hold a charge because of extended usage and will need to be replaced.
Stuck safety lock
The safety lock switch is stuck and will not move
Safety switch loose or stuck
If the safety switch seems loose or stuck in one place it is probably a spring that is either missing or broken and will need to be replaced. See Safety Switch Replacement Guide.
It is possible some foliage or foreign object is obstructing the movement of the switch and will need to be removed.
Internal toggle switch malfunction
The internal toggle switch could have corrosion or have been burned by an electric surge and needs to be replaced.
Charging cord accessory malfunction
The charging cord is plugged but will not charge device
Cord is kinked or spliced
First thing to check is the actual cord for any kinks or spliced due to constant usage. If visible kinks are found replace entire charging cord accessory. Be sure to carefully inspect cord ends which tend to be where most tears occur.
Power adapter damaged
If the cord is intact then the problem relies in the internal wiring of the power adapter which should be replaced as a whole to avoid fire hazards.
Motor won't start
The device is charged but motor will not work
Motor starts but blades do not move
If the device sounds like it turns on but the blades don't move then the gears or gear shaft are either unlatched or Stripped and will need to be replaced.
Motor doesn't start at all
If the device gives no signal of turning on and the problem is neither of the above mentioned then the solenoid is defective and the motor needs to be replaced.