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Repairing a 50’ Hisense Roku TV that won’t Turn On

I have a 2021 Hisense 50A6G that was at my parent’s house. It stopped working the other day after a power outage and is blinking red twice. There is no picture. I suspect a power supply issue is at play as it’s common with the brand. I don’t see any faint images when passing over the screen with a flashlight.

Can anyone walk me through the repair process? I’d like to be able to determine if it is indeed the power supply (or a board replacement) as opposed to faulty LEDs. I have the back of the unit removed and own a multimeter. I see no blown capacitors, all appear flat. I am not an expert I this but wouldn’t consider myself a novice either. In any case, I appreciate any help offered me. Thanks in advance.

Patrick.

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UPDATE 06/07

Please forgive my ignorance @oldturkey03, but If I understand this correctly, in order to check XP3 and 4 connectors I need to follow the legend on the left here which says the first pin is XP4. So in order to check said voltage (after setting the multimeter to 110 DC which is this models power consumption) I would take the red probe and place it on the first pin and the black probe on the 3rd, which indicates a GND? Would I do the same for XP3 which per the legend says IR1?

See attached photos for reference.

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I bought a replacement board and matched the part numbers via shopjimmy - is there anything beyond reattaching the connections and screwing the replacement in place, that I need to be aware of? I appreciate all of your help.

da

@hopperwelles no, just a straightforward in-and-out should work.

da

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@hopperwelles because chis happened after a power failure it is unlikely that this is your LED backlight. You can always check that with a flashlight test. In a darkened room. Turn your TV on. I know the red light will be blinking but shine a flashlight beam across the display see if you can make out the Hisense splash screen, If you can, it's the backlights if you can't , it is most likely a board that has failed. Common boards to fail during power outages are the main board and the power board.

Try a simple power cycling first. Unplug everything from your TV. Unplug the TV from teh power outlet. Now hold and keep pressing the power button for about a minute. Then plug one video source into your TV and then the power to the outlet. Try your TV now and see if anything has changed.

If nothing has changed it's now on to the board(s). Your posted image is a little to small to identify any blown components etc. Once I zoom in it gets really fuzzy :-) The interesting part with your TV is that your main and power board are integrated into one board. Schematics are not available, so we really would depend on finding failed components. The board is available at places like this You can always post another image and we'll try and check for blown components.

Update 8/6/2024

@hopperwelles "presumably drains the electricity" that would be the right button. As for the other board, that is your WiFi board. Looks like factory solder pads with no components placed. Unless of course you are looking at a different area.

Your Board

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Factory Board

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Thank you @oldturkey03 for responding so quickly. I’m obliged. I would like to try to power cycle the device but there is no physical power button on the television- just a button underneath the sensor that presumably drains the electricity, I believe. Can one power cycle the device through the remote control instead? Or perhaps another way. There must be a way to power cycle the device, no?

I have an iPhone 13 Pro Max so the photos I have are very hi res, is there some sort of compression taking place upon uploading?

Please take a look at the second photo, the smaller board toward the bottom, is that solder or is that piece damaged?

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@hoppeswelles amazing by how much they can cramp these components on this one board. I would bet that heat is a big issue with these boards. I'll check and see if I can come up with anything on the board.

One thing that you could check are the voltage on connector XP4 and XP3. XP4 is the black one that has the legend of the voltage right next to it. XP3 legend is the one right below that. Let us know what voltages you get on those. Toughest part, you have to check those with your TV on. So, hands off the board and make sure the probes do not shorten out other contacts.

da

@oldturkey03 can you be a bit more specific as to which connectors are XP3 and 4? I've looked all over the board for the legend and don't see it (perhaps I need a magnifying glass?)

da

@hopperwelles :-) the connectors are located below the white and yellow RCA connectors

da

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2 blinks of the LED indicate a "minor main board issue" according to Hysense.

Obviously, it is MAJOR until you find it.

Everything on the right side of that white hashed bar is the main board. Everything to the left is the PSU.

The blinking LED would indicate that the processor is working since it controls the LED and the sensors talk to it.

So, what could be MINOR? My first suspect would be diodes.

That large diode at the top probably supplies backlight voltage to those red and white wires.

However, with no video showing with a flashlight, it is probably not that. But it is easy to check.

The device below it should also be easy to test, but I can't tell what it is.

Next, try disconnecting all the connector cables and reconnecting them. That should cut thru any corrosion that might be on them.

There may also be some surface mount diodes, but I can't see them in your pictures.

There are a few transistors that you can test like the three to the right of the small black heat sink and a few on the bottom next to the composite inputs.

Other than that, you will have to remove the board for a much closer inspection, or just replace it.

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What does 5-6 blinking lights mean? I tried to power cycle and nothing.

da

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Patrick Flynn sarà eternamente grato.
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