Battery not charging, but phone gets very hot instead.
Hi. I’m trying to figure out the cause of the issue with my V20. I will describe it and I’m hoping to learn what I need to replace to get it working again. First off, I tried this with multiple batteries, and multiple chargers, so it’s not that. I also performed a full factory reset, and ran it in safe mode, so it’s probably not related to software. So, here’s what’s happening: it’s heating up very hot, even when turned off and not plugged into a charger. When I do plug a charger in, the battery percentage does not increase, but instead the phone gets extremely hot, so much so that it’s painful to push the power button.
I’m hoping someone in iFixit has encountered this and knows what’s wrong with it.
Thanks in advance,