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HP released this ergonomic laptop (model number 15-au123cl) in October 2016. It features Windows 10 and a touch screen.

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Computer cant decide if its plugged in or not

I’m having a problem with charging my PC. I will have it plugged in and, for a while, everything is fine. Battery is charging, indicator light next to the plug is on. But the computer acts like I unplugged it at random times.

The battery icon says it’s not even plugged in but the indicator light is still on with the cable still attached and if I unplug it and plug it back in, it starts charging again.

I cant tell if this is a hardware or software issue, but it makes running things like antivirus or downloading updates impossible.

Google cant help me, I’m hoping someone here can.

Risposto! Visualizza la risposta Anch'io ho questo problema

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Soluzione Prescelta

Hi,

Try running a battery report to check on the state of the battery.

In the report, check on the Design Capacity and the Full Charge capacity figures to see if there is a wide discrepancy between them.

If there is it may be that the battery is failing and needs to be replaced

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Faolan Kusibo sarà eternamente grato.
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