WD My Passport Ultra Not Detected

Question

Western Digital My Passport Ultra

The Western Digital My Passport Ultra is a USB 3.0 portable storage device with capacities from 500 GB up to 5 TB.

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Serniel Barbosa @sernielbarbosa

Rep: 25

1

Postato: 27 giu 2018

Opzioni

WD My Passport Ultra Not Detected

I have almost 1.5TB in this drive. Can still my WD My Passport Ultra be fixed? Or I just need the files within my hard drive.

- My WD My Passport Ultra was not showing in [My Computer].

- My WD My Passport Ultra cannot be initialized due to hardware error.

- My WD My Passport Ultra still not showing in [My Computer] using other USB Cord.

- My WD My Passport Ultra was shown in [My Computer] depending on how it was inserted to a USB Port but i could not open any folder/file within the drive.

Rispondi a questa domanda Anch'io ho questo problema

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i have problem with it

14 gen 2020 da Mike Howe

I need a program that can restore the wd passport

21 giu 2020 da joakim a waldemarson

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Preparati per le riparazioni future

Abrsvc @abrsvc Rep: 4,2k ABR Services 3 2 · Answer 1 · 2018-07-27T18:03:22-07:00

Risposta Più Utile

Abrsvc @abrsvc

Rep: 4,2k

ABR Services

3

2

Postato: 27 lug 2018

Opzioni

The drive being visible has multiple parts:

1) The USB interface must be working in order for the computer to recognize that there is a device at all.

2) The "driver" board on the disk must be somewhat working in order for the system to realize that the device is a disk and exists.

3) The actual spinning rust (called a disk) must be readable in order to store or retrieve files.

I think you may be having a problem with the USB interface and/or the "driver" board of the disc itself. Without seeing the device and poking around a bit, I can't be sure.

Dan

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1 Commento:

Does it mean that i need to bring this on iFixIt so they could check it out?

1 ago 2018 da Serniel Barbosa

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