WowWee MiP Robot Troubleshooting

MiP is not following the commands given from the smart device.

The MiP may have a temporary software error. Try restarting the MiP using the power switch on the back. Switch it off for 20 seconds, then power it on and try reconnecting to your Smart Device.

Low battery power may cause a slowdown or loss of functionality of the MiP. Replace the batteries using this guide.

Enable Bluetooth on your smart device. Navigate to your device’s settings to enable this feature.

The MiP's Bluetooth range is rated up to 10 meters (33 feet) in optimal conditions. Ensure there are no excessive obstructions and you are away from any strong sources of interference (e.g. microwaves ovens, Wi-Fi access points, etc.). Then attempt to reconnect to MiP with your Smart Device

Delete the WowWee MiP app from your Smart Device and reinstall it.

The WowWee MiP application can be found on the Google Play Store or Apple App Store.

Try reconnecting your Smart Device to the MiP.

1. Make sure Bluetooth is enabled on your Smart Device
2. Power on the MiP using the power switch on the back
3. Open the WowWee MiP app on your Smart Device
4. Follow the on-screen instructions to pair with your MiP

MiP will not balance or stand upright.

Turn on the MiP using the power switch on the back.

The MiP may have a temporary software error. Try restarting the MiP using the power switch on the back. Switch it off for 20 seconds, then power it on.

Low battery power may cause a slowdown or loss of functionality of the MiP. Replace the batteries using this guide.

Dust and dirt may gather in the wheels or axels of the MiP. Follow this guide to remove the MiP's wheels and clean them.

The sensors may be malfunctioning and need replacing.

If the wheels are clear of obstructions or damage, the motors may be malfunctioning.

If one or more motors is moving too slow or not at all, the wheels have excessive resistance to movement, too little resistance, or make strange noises the motor may be malfunctioning.

MiP does not show any sign of turning on.

If the light on MiP's head does not turn on and it does not respond to any of your commands, then its batteries are dead. Replace the batteries using this guide.

MiP cannot detect obstacles and may collide with objects.

The MiP may have a temporary software error. Try restarting the MiP using the power switch on the back. Switch it off for 20 seconds, then power it on.

If MiP is responding slowly or not at all, it may be a sign that its batteries need to be replaced. Replace the batteries using this guide.

The Infrared Sensors located above the MiP's eyes may be dirty or covered. Ensure nothing is covering the sensors and make sure they are clean. Clean the sensors with a clean cloth and a light application of rubbing alcohol on the cloth. Gently rub the sensor until clean and restart the MiP.

MiP does not respond to hand gestures.

Make slow, deliberate gestures. Do not make fast hand motions or the MiP may not recognize the gesture.

MiP cannot detect hand gestures from the sides or behind. Perform all hand gestures in front of the MiP's sensor located in from of its eyes.

The Infrared Sensors located above the MiP's eyes may be dirty or covered. Ensure nothing is covering the sensors and make sure they are clean. Clean the sensors with a clean cloth and a light application of rubbing alcohol on the cloth. Gently rub the sensor until clean and restart the MiP.

The MiP may have a temporary software error. Try restarting the MiP using the power switch on the back. Switch it off for 20 seconds, then power it on.

If MiP is responding slowly or not at all, it may be a sign that its batteries need to be replaced. Replace the batteries using this guide.

MiP moves significantly slower than before.

The MiP may have a temporary software error. Try restarting the MiP using the power switch on the back. Switch it off for 20 seconds, then power it on.

If MiP is responding slowly or not at all, it may be a sign that its batteries need to be replaced. Replace the batteries using this guide.

Dust and dirt may gather in the wheels or axels of the MiP. Follow this guide to remove the MiP's wheels and clean them.

If the wheels are clear of obstructions or damage, the motors may be malfunctioning.

If one or more motors is moving too slow or not at all, the wheels have excessive resistance to movement or too little resistance, or make strange noises, replace them.