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Helpful Tips Before Troubleshooting
- Update software often
- Only use on secured networks to ensure the least chance of hackers and viruses.
- Use an anti- virus software to protect your tablet
- Always back up your data especially any important files
- Refrain from using your tablet in extremely high temperatures.
- If you are not going to be accessing your tablet for a long period of time, shut the device off.
- Prolong battery life by closing apps when finished.
Troubleshooting
Screen isn’t responding to touch
- Clean screen (firmly rub cleaning cloth over entire screen pressing down firmly. )
- Calibrate device
- Reboot device
- Factory reset
- Note that before you factory reset, make sure that all files are backed up to ensure that loss of data and files is avoided.
Device Freezes
- Reboot device using force shutoff (hold down power key until device shuts off).
- If it continues to freeze, update the software if needed.
- Also, calibrate the screen.
- Factory reset.
- Note that before you factory reset, make sure that all files are backed up to ensure that loss of data and files is avoided.
Power button not responding
- Make sure the power button is not stuck down in device, if so unstick by prying upward with a fine tool such as a needle or knife.
- Restart
- Factory reset.
- Note that before you factory reset, make sure that all files are backed up to ensure that loss of data and files is avoided.
Poor battery life, charging issues.
- Follow tips provided at top of page to ensure proper charging techniques
- Battery life does digress with usage and age.
- If it seems irregular follow these steps.
- If device is not responding to charger, try a different charger, it could be the charger and not the actual device having problems. Chargers are more common to break rather that device.
- Unplug device when it is competed with charge, never keep plugged in for long periods of time.
- You may be able to replace the battery rather than buying a new device.
Camera lag/black screen
- Switch camera view front/back
- Take a picture, if screen stays black or continues to lag continue…
- Turn camera app off and back on
- Restart device
- Factory reset
- Note that before you factory reset, make sure that all files are backed up to ensure that loss of data and files is avoided.
Poor Wi-fi Connection
- Ensure your modem is sending out Wi-fi capability. Reset modem if you believe it is not.
- Turn off and on Wi-fi capability and Reconnect device to Wi-fi on your device.
- Please note that the Connection may be poor due to service and not device.
- Reboot device if you believe the device is the issue.
- Factory reset.
- Note that before you factory reset, make sure that all files are backed up to ensure that loss of data and files is avoided.
Team
UMass Dartmouth, Team 2-6, Duarte Fall 2014 Membro di UMass Dartmouth, Team 2-6, Duarte Fall 2014
UMASSD-DUARTE-F14S2G6
4 Membri
10 Guide realizzate
1 Commento
Bonjour, ma tablette tf300t s'est éteinte d'un coup,et plus moyen de la rallumer, batterie chargé témoin bouton on/off vert.jai essayé de laisser appuyer plus de 30 s, bouton reset avec tronbonne, rien n'y fait.Comment être sûr que ce soit la carte mère qui est HS?. Ça faisait longtemps que je ne l'avais pas utilisé, elle a fonctionné 2 jours et maintenant vraiment plus moyen de l allumer. L'écran n'est pas fissuré ni cassé. Merci pour vos suggestions
Cordialement
ash Twist - Replica