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Released January 2019 > Specs: 14" Display - Core i7-8565U - NVIDIA GeForce MX150 - 16 GB RAM - 512 GB SSD Official Page - https://www.asus.com/Laptops/ASUS-ZenBook-14-UX431FN/ Newegg - https://www.newegg.com/utopia-blue-metal-asus-zenbook-ux431fn-ih74-mainstream/p/1TS-001A-00S86

Did I break my keyboard or my motherboard?

The model I have is slightly different from the one in the title, it is a Zenbook UX433F, although I think the only difference is the color (mine is blue).

I was cleaning and repasting it, following a couple of youtube tutorials, none of which showed that you need to unclasp the keyboard connector before unplugging the ribbon cable. So, I just pulled it out without unclasping it.

After reassembling it, the keyboard was actually working okay for a few hours before certain keys stopped working. In my infinite wisdom, I thought that I just didn't reconnect it well, so I actually forcibly pulled it out and re-connected it AGAIN without releasing the security latch.

In my defense, I couldn't find any kind of official disassembly manual. Lesson learned.

At this point around 20-30% of keys aren't being detected (I can list them out if necessary). If I push the cable at certain angles, I can get some keys to start working, but not all of them, and there doesn't seem to be any reason behind which angle activates which key.

I'm thinking of just replacing the entire keyboard at this point, but I'm also afraid if I actually broke the connector on the motherboard, and not the ribbon cable.

So, is there any way for me to check if I broke the keyboard or the motherboard connector, without buying a new keyboard?

Rispondi a questa domanda Anch'io ho questo problema

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You can shorten the internal cable-connector with a razorblade/cutter (0.1/mm) , and clear with (>!<)sandpaper if it's not making contact out of the box,after the procedure, after properly plug-in ,

Or changeing entire keyboard/upper assembley. I am not sure a deep clean wil even help resurect rest of the keys at this point.

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You can check by unscrewing the bottom of the laptop. I don't specifically know how to disassemble this model, but clicking on the device you listed you can see instructions on how to do it. For me, I usually unscrew all screws (there might be some under the rubber feet (The rubber strip under your laptop to keep it from sliding, yes they're called that) and make sure to find the gap. That's where you want to pry it open carefully.

Once you get the laptop opened, locate the ribbon cable for the keyboard or inspect the entire device for any damage.

Make sure to keep ALL screws separated and labeled in order to assure you put the laptop back properly.

You can search online for a new keyboard, or get a USB Keyboard and Mouse if you want to go that far. If you don't want to do that, I suppose downloading all of your data on a high capacity USB/SD Card and get a new computer.

Hope this helps!

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