Salta al contenuto principale

The Kenmore Elite HE3 is a washing machine by Kenmore.

668 Domande Visualizza tutte

Washer says control locked

How do I unlock the controls?

Risposto! Visualizza la risposta Anch'io ho questo problema

Questa è una buona domanda?

Punteggio 16
11 Commenti

Ken, great that mayer's solution worked for you :-) all you have left to do is to accept the answer as a solution. This way we all know in the future what to look for.

da

Thanks Holly! :)

da

It worked for me just now, too! Thanks a ton!! 12/15/2015

da

Yay! Drain/spin and start button worked for me as well! Thank you, you saved me a service call!

da

Thanks "Loads"! Yeah!

da

Mostra altri 6 commenti

Aggiungi un commento

9 Risposte

Soluzione Prescelta

Try unplugging it for 5 minutes and then plugging back in.

Questa risposta è stata utile?

Punteggio 4

8 Commenti:

It worked, thank you. Ken

da

Glad I could help

da

It did work for me too, Thanks

da

I cant find the unlock button on my kenmore front loading washer

da

Mostra altri 3 commenti

Aggiungi un commento
Risposta Più Utile

abumblebee1, the normal procedure is to hold down the "end of cycle signal" (drain/spin)button for 3 to 5 seconds. The only other thing I could see is that the control interface has failed and has a stuck or shortened keypad. Give it a try and let us know.

Questa risposta è stata utile?

Punteggio 12

22 Commenti:

Holding "Drain/Spin" button down worked for me.

John, July 2013

da

Thank you so much! you guys are great!

da

tony, thank you and welcome to ifixit ;-)

da

Worked for me! Thank you.

da

holding down the "end of cycle signal" button worked for me , thanks.

da

Mostra altri 17 commenti

Aggiungi un commento

The solution for my Kenmore Elite he3 was to press the Drain/Spin button "and" main Start (press & hold) buttons at the same time for 3 seconds.

Questa risposta è stata utile?

Punteggio 9

13 Commenti:

thanks holly martin it worked...

da

Oh good! Glad to hear.

da

worked for me also! Thanks Holly!

da

Thanks, Holly! I bought a door switch from Sears, they said this required it, but I should have read the buttons on the machine! Now I have to beg to get the $80 back, but the machine is fine.

da

Thank you Holly that worked for mine too. I just purchased this set used yesterday and this isn't so user friendly . Hope I don't confine to have problems

da

Mostra altri 8 commenti

Aggiungi un commento

Press drain/spin button and extended spin for 5 mins it will remove the control lock.

Questa risposta è stata utile?

Punteggio 4
Aggiungi un commento

This worked for me as a temporary fix. Next load I received a F2 error code. This is a drain pump error. Actually turned out to be a very easy fix also. Removed lower front access panel (3 screws). Removed two screws holding the pump in place (Large round, white plastic canister looking device directly in middle front with screw on cap). After removing the pump pull up and forward. Place a deep pan under the pump, unscrew the cap by hand. There will be a fair amount of water drain. My pump had coins, a pencil and a lot of lint blocking it. Removed all the material, replaced the cap, replaced the pump and front panel. Machine now working fine. Only took about 10 minutes and problem solved.

Questa risposta è stata utile?

Punteggio 1

2 Commenti:

Great tip, cleaning the pump worked for me!

Thanks!

da

Just a note: The white 'box' with the big screw cap is actually the drainage waste collector and the drain pump is actually to the right of that. It's surprising that the manufacturerer did not provide a little door on the front to get to this waste collector which needs to be cleaned regularly.

da

Aggiungi un commento

Hi @lorismith34859

Here's an image from the Kenmore 796.31433710 user manual that shows how to activate/deactivate the control lock feature.

Block Image

(click on image)

Questa risposta è stata utile?

Punteggio 1

1 Commento:

THANK YOU!!!!!!!!!!!!!🙏🙏🙏🙏🙏🙏🙏🙏🙏YOU FIXED IT!!!!!!! YOU ARE AWESOME!!!! I was hitting the wrong button! THANK YOU SO MUCH!!!! You’re the BEST! 🤗🤗🤗

da

Aggiungi un commento

Thanks hold Drain and spin button for 3 seconds worked for me thanks to

Questa risposta è stata utile?

Punteggio 0
Aggiungi un commento

Have pressed drain/spin button and start button together for 3 second, no help. For 5 seconds, no help. Have unplugged and waited five minutes, NO HELP.

Questa risposta è stata utile?

Punteggio 0

3 Commenti:

@catieb same washer? You have a model number? Control lock shows or are there any other issues? What is going on with it?

da

I have the same issue with model # 79631553610, control lock is on and I cant turn it off, rinse/spin button not working etc...

da

Press and hold the control lock button for about 3 seconds and it will unlock I just did it worked like a charm

da

Aggiungi un commento

Block Image

Block Image

My red kenmore elite washer has the start pause button and the power button. It will not unlock at all and my clothes are stuck in it. I tried the unplugging it for 5 minutes and if will not work and sadly my washer does NOT have a cancel button. I need help please I’m desperate

Questa risposta è stata utile?

Punteggio 0

4 Commenti:

Hi @meldes ,

What is the model number of the washer?

da

@jayeff I am not sure. Where would I find it. This washer was here when we moved in a little over a year ago so I’m not familiar with it

da

@meldes

Maybe check at the back either top left or right side. If not unfortunately it will be inside the door jamb.

Different model have different ways to open the door so knowing the model number will help.

The user manual wasn't left there by any chance, as the model number would be in it?

da

@jayeff

I didn’t see anything last time I was down there last night but I will check later in the morning.

da

Aggiungi un commento

Aggiungi la tua risposta

abumblebee1 sarà eternamente grato.
Visualizza Statistiche:

Ultime 24 Ore: 1

Ultimi 7 Giorni: 45

Ultimi 30 Giorni: 286

Tutti i Tempi: 70,841