Certain Keys On Keyboard Are Unresponsive

Question

HP Pavilion 15-p

Series of HP Pavilion laptops released in 2015. The 15-p is more difficult to service then later 15-x models.

23 Domande Visualizza tutte

FAMASyCoyote 358 @famasycoyote358

Rep: 1

Postato: 15 dic 2018

Opzioni

Certain Keys On Keyboard Are Unresponsive

My HP Pavilion 15-e013TX’s built-in keyboard has some keys unresponsive (A,S,D,F,J,K & L to be specific) I tried most of the things on https://au.pcmag.com/how-to/9345/how-do-... but the problem still prosper.

Risposto! Visualizza la risposta Anch'io ho questo problema

Questa è una buona domanda?

Sì No

Punteggio 0

Aggiungi un commento

2 Risposte

Soluzione Prescelta

Nick @nick

Rep: 88,7k

193

260

144

Postato: 15 dic 2018

Opzioni

Most of these are because the keyboard has failed or the connector is loose. It may work again if you reconnect the keyboard internally, but it’s generally due to a matrix failure.

In your case, you picked the wrong system :-). The 15-e has a modular keyboard, which isn’t the case on the 15-p series. Refer to the Service manual to replace the keyboard and get the part number that matches the country you are in. The US part numbers are 719853-001 or 720597-001.

Questa risposta è stata utile?

Sì No

Punteggio 2

Aggiungi un commento