Versione corrente di: jayeff (dettagli voto)

Titolo:

Sony Bravia 4k XBR 800E picture but no sound.

Testo:

Hi ,

On Feb 5th 2019 I update the software(Android) , since then I lost sound on the apps such YouTube, Netflix etc…

But, I do have system tone  i.e. when I am at Home I move around between apps, guide, setting etc I do hear system sound but as soon as I launch any app NO SOUND

When I connect my PS4 to tv I have sound, I guess thats the TV sound.

I tried following thing:

* Unplug for 2 mins re-plug
* Reset
* Factory reset
* Delete app, re-install app

But issue persist, I am out of idea. What else I can try before trashing my TV?

Dispositivo:

Sony Bravia TV 55'' ultra 4k

Stato:

open

Risposta Accettata:

Post originale di: sheikh sabeer

Titolo:

Sony Bravia 4k XBR 800E picture but no sound.

Testo:

Hi ,

On Feb 5th 2019 I update the software(Android) , since then I lost sound on the apps such YouTube, Netflix etc…

But, I do have system tone  i.e. when I am at Home I move around between apps, guide, setting etc I do hear system sound but as soon as I launch any app NO SOUND

When I connect my PS4 to tv I have sound, I guess thats the TV sound.

I tried following thing:

* Unplug for 2 mins re-plug
* Reset
* Factory reset
* Delete app, re-install app

But issue persist, I am out of idea. What else I can try before trashing my TV?

Dispositivo:

Sony Bravia TV 55'' ultra 4k

Stato:

open