Salta al contenuto principale
Student-Contributed Wiki

Wiki con Collaborazione Studenti

Un eccellente studente del nostro programma di istruzione ha realizzato questo wiki. Non è gestita dallo staff iFixit.

Google Home is not Responding

Your Google Home appears to be on but will not respond to input.

Audio Interference

Move location of device away from other appliances or obstructions. Make sure your Google home is in a quiet location and try speaking loudly and clearly.

Microphone is Muted

The microphone of your Google home may be muted (if this is the case there will be four still, orange lights in a diamond). To unmute your Google Home press the button on the back of the speaker.

Google Home is Slow or Buggy

Try restarting your device. Open Google Home app and select the device you are trying to reboot. Go to Settings (three vertical dots in the upper right corner of the device card) and tap More and then Reboot.

or

Unplug the device for roughly a minute, and then it plug back into the power source. Allow the device to reboot itself.

Google Home not Recording Correctly

Go to myactivity.google.com and listen to the voice recordings that your device is picking up. If you hear static or bad quality recordings contact Google Home Support. The "Contact Us" option will be in the upper right hand corner of this page.

Operating System Bogged Down By Existing Data

Your Google Home may need a complete reset to default factory settings in order to fix the issue. This action cannot be undone and you’ll need to set up the device again.

If nothing else is working: press and hold the mute button on the back of your Google Home for about 15 seconds. You'll hear your Google Assistant confirm that it's resetting Google Home.

Google Home is not Connecting to Wi-Fi

Your Google Home is on but is not able to connect to your home wi-fi network.

Google Home is too Close to Wi-Fi Source

Your Google Home does not stay connected when it is placed right next to the source of Wifi. Move it away from router and modem to keep the connection.

If it still does not stay connected to the wifi, restart router and modem.

Issue with Wi-Fi Source

The source of the wi-fi network may be the issue. Check to see if other devices are connected and successfully using the wi-fi; if not, you may need to restart router and modem.

Google Home is Slow or Buggy

Try restarting your device. Open the Google Home app and select the device you are trying to reboot. Go to Settings (three vertical dots in the upper right corner of the device card) and tap More and then Reboot.

or

Unplug the device for roughly a minute, and then it plug back into the power source. Allow the device to reboot itself.

More than one Device is Being Activated

Using your Google Home is activating multiple devices.

Too Many Devices in Listening Range

The best way to avoid activating multiple devices is to not use them in the same room. Leave your phone in your bedroom if you want to enjoy the Google Home undisturbed.

Giving Incorrect Answers to Questions

Your Google Home is giving incorrect answers to questions involving location such as: How's the weather? How long will it take me to get to ...? How far away is ...?

Incorrect Home Location

Google Home relies on its location for most of its information so if any information is being left out of updates or Google Home is, check to make sure your device knows where it is.

In the Google Home app open Settings > Personal Info > Home and work locations and check to make sure the Home Address is correct.

Google Home is Slow or Buggy

Try restarting your device. Open Google Home app and select the device you are trying to reboot.

Go to Settings (three vertical dots in the upper right corner of the device card) and tap More and then Reboot.

Unfamiliar Google Home Lights

Your Google Home has an unfamiliar pattern of lights on its top and you don't understand what they mean.

Continuously Spin Clockwise (Multi-Colored)

Google Home is "thinking". If Google home is stuck with these lights it could mean it's having trouble connecting to Wifi or the operating system is buggy.

Spin Clockwise (White)

Google Home is Connecting to Wifi.

6 Static Lights (Orange)

Google Home is experiencing an "error". This usually means an update is taking longer than expected but can be helped by restarting the device.

Other

If you don't understand what the lights on your Google Home mean, reference this list of meanings from Google Support.

Bad Audio Quality

The audio coming out of your Google Home is muffled or indistinguishable.

Problem with Sound Driver

The sound driver of your Google Home may be broken or malfunctioning. If this is the case, you will need to replace the sound driver.

Does not Turn On

Your Google Home does not turn on at all.

Faulty Connections

Make sure your Google Home is plugged in and that the plug is fully inserted into the socket.

Issue with Motherboard

The motherboard of your Google Home may be broken or malfunctioning. If this is the case, you will need to replace the motherboard.

Mute Button does not Work

Pressing the mute button on your Google Home does not mute the device.

Faulty Mute Button

The mute button of your Google Home may be broken or malfunctioning. If this is the case, you will need to replace the mute button switch.

My Google home does not play music from various sites like gaana and Saavn.

akonsuchdev - Replica

Can’t “clear all.” Instead My Activity shows up where I cannot delete all at one time. Its forcing me to delete one link at a time!!!!!!!!! Instead of clear all.

Nick Markota - Replica

When will answer appear?

Nick Markota - Replica

Not receiving my emails.

Shawn McDonald - Replica

Wrong weather report where ever it is.

dbowma222@aol.com - Replica

Aggiungi Commento

Visualizza Statistiche:

Ultime 24 Ore: 30

Ultimi 7 Giorni: 205

Ultimi 30 Giorni: 1,074

Tutti i Tempi: 4,018