Many times the remote control itself has stopped working. It is an easy fix.
1. Check the battery and replace if it tests weak. That may fix the problem.
2 If the rubber buttons don't respond well, the remote needs a simple cleaning. All you need is a medium size phillips screwdriver and a smudge tool to pry apart the remote.
3. Remove the battery and the single (or more) screw, then carefully pry apart the remote.
4. Once apart, the pc board is held with 2-3 small screws to be removed.
5. Lift up and remove the molded rubber button sheet.
6. Using denatured alcohol and cotton ball or soft cloth, carefully clean the contacts on the underside of the buttons, and the pc board contacts. Blow off any particles with canned air.
7. Reassemble in reverse order. Use a new battery and you are good to go.
Note, this works with most all remotes, including tv, cable and games. They all use a rubber button sheet and contacts on a pc board.