I have had this error appear over and over again and have run through the on/off and plug and unplug without success literally a 100 times or more until I accidently solved the problem: I NOW OPEN THE AUTOMATIC FEEDER LID AND PLACE THREE SHHETS OVER THE CENTER TAB SO IT CANNOT FEED ONTO THE FEEDER. I THEN CLOSED THE LID ON THE AUTOMATICC FEEDER AND PRESS THE “OK”……..THE ERROR MESSAGE STILL APPEARS AND THE GEARS TURN. THEN I REOPEN AND REMOVE THE THREE “JAMMED SHEETS” AND THE PROBLEM HAS BEEN SOLVED.