Who put the protector on your device? The polymer coating buffs out as a clear coat. You virtually shouldn’t see it. When you say “messed up” like scratches or not evenly coated?? If they didn’t coat the phone evenly the only thing you could do add more and buff out the coating following the directions. But the coating should be reapplied at 11 months if you went with gadget guard but to remove it you might cause more problems like scratches or cracking the len with too much pressure. If the device is ghost touching itself. You may already need to send it in to Samsung for a manufacture defect if there is no physical damage, liquid (water type not the polymer coating, if you witnessed the coating of the device you would see it isn’t like water and doesn’t flow freely), or deep scratches in the lens.