try putting wrong password first then hold the lower left button for 5 seconds, then press 3 and hold the lower left button for 2 seconds and repeat... and afterwords when it says wrong password press cancel a message will come up and it will tell you your password is — — — —. (ONLY WORKS FOR IPOD 3G,4g AND IPHONE 4 NO IPOD C OR Cs OR IPHONE 5,5s,6 or 6s