Pro Tech Network

The Pro Tech Network is a collaborative program led by iFixit and the Microsoft Registered Refurbisher Program (RRP). iFixit is a free repair wiki dedicated to reducing e-waste and fighting planned obsolescence. Microsoft RRP is a program that provides genuine Microsoft software for a low cost to make refurbished PCs usable. Together, our goal is to help people start repair-based businesses around the world by providing resources and information- all for free. This program offers a wealth of resources for enterprising repair workers to pull from, including:

• Repair manuals with in-depth instructions
• A Q&A community of fellow experts
• Fundamental repair skills training
• Accounting tools and cash flow worksheets for your small business
• Marketing best practices and design templates
• Parts sourcing and testing pointers
• Customer service and general business best practices

Right now, getting the repair skills and knowledge needed to create a startup repair business is expensive and difficult. iFixit and the Microsoft Registered Refurbisher Program are dedicated to changing that. By forming a connected, knowledgeable community of repair businesses online, we can create a world of free, accessible repair information and remove the barriers that keep people from starting their own repair business. As you look through the many resources that this program has to offer you, we hope that you’ll consider getting involved in the community, and helping your fellow fixers to make a better world.