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The Kenmore Elite HE3 is a washing machine by Kenmore.

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Why am I getting a SUD error message?

I got the SUD error during my last two loads of laundry. I believe I am using the correct type and amount of soap. Why might I be getting this error message?

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where is the pressure switch

da

lydia green, see new image

da

When you get a sub error code or F-35 you have to go to your master board take out the two components that are designed to explode in 5 years you'll need component number 16 not 10 they will last 20 years you take the two out of the motherboard just like you used to with your stereo take the two components out and put two new ones in and tickety-boo it works it cost about $7 to fix the problem just solder into new components

da

I had this same problem. My drain pump filter was clogged and my drain pump was failing. The SUD code is triggered via a pressure switch and an additional rinse and drain cycle runs because it thinks that there are still suds. Remove the bottom panel (a few screws) to access the pump. Unscrew the large knob to see if the tube' holes are blocked (finish nails, change and lint). Water will exit the pump housing. I shaped a one foot length of tin into a "V" which I placed under the filter knob to direct the water down into a bucket. If the filter is clogged, clean it, reassemble and try running the washer's rinse and drain cycle again. If the SUD error reappears then the problem could be that the pump can no longer push all the water up the exit hose. Verify this by removing the back panel and see if the water in the clear hose is only pumped up about 3/4 of the way up. If this is the case replace the drain pump which is inexpensive to purchase online and easy to change out.

da

Had the same problem, and this was it. Had change, a Lego piece, a Nerf dart, and some paper and foil in there. Cleared it out, and ran a drain/spin. All good now. Make sure you have a good-sized bucket, and pull the filter out of its mounts out the front so you can open it over the bucket to catch all the backed up water/soap.

da

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Soluzione Prescelta

Dave, according to the service manual there are a few possibilities

Sud - SUDS LOCK (Overdose of Detergent detected during the Wash Cycle)

The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If “Sud” is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

• If too much detergent was used, run the unit through a Rinse/ Spin cycle then a Normal cycle without adding any detergent. This should clear the unit of the excess detergent.

• Check the drain hose and make sure it is not plugged or kinked

• Check Wire Harness connections to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)

• Check/ Clean Drain Pump Filter of foreign objects

• Check Drain Pump

• Check the Pressure Switch

• Check CCU

To make your job easier, try to download the manual from the bottom of this page Good luck and I hope it helps.

Update (09/26/2015)

Here is an image showing the location of the pressure switch

Block Image

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My HE3t SUD errror message lit up but there actually was too much suds inadvertently (first time this happened). Not knowing what was going on, I pressed the cancel button and the controls locked up so I can't do anything now and the machine paused with the SUD message blinking. Is it OK to unplut the machine and see if the panel will reset itself so I can run a wash cycle? Is this dangerous or harmful in some way? Must I have a repair technician diagnose the problem?

da

I meant to say "unplug," not "unplut"!

da

I have a Kenmore Elite HE5t washer that was also getting the SUD/f-35 error code. At first I was able to unplug it and it would work again for a few loads but it got to it was a battle just to do a load of laundry. I tried cleaning out the trap at the bottom of the drain and found nothing there. I ran a few loads of white vinegar but eventually only got the SUD/F-35 error. I ran the diagnostic cycle and it came back clear.

After all that I ordered the analog pressure censor from amazon ($91). It came and was very easy to replace. (I watched a few videos on youtube before). As soon as it was replaced the washer has been working perfectly.

Just wanted to say thank you the advice given above and hope this helps someone else.

da

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I had the same problem. I did two things: 1) Clean your drain from the wall all the way inside the machine to the drain pump. This will take some time, a star screw driver, and some large mouth pliers. use the pliers to loosen the hoses on the outside and inside of your machine. I used my hose pipe to wash the clogs and debris out. I was amazed at how much junk came out. Put all the hoses back together. 2) Take off the bottom front panel (3 screws). You will see the drain pump and a large circular screw. This is your drain filter. Unscrew it, clean and replace. This should take care of your problem.

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FYI to all who read this... The front panel uses A T-20 TORX (STAR driver)

da

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Hello... Sud which equates to an error message in reality at least in my case, I have a Samsung Front Loader (est cost 1200.) I washed a single 18 x 18 fairly solid couch type pillow by itself and used too much of a cleaner called LOC from Amway. LOC High Suds to be exact, logic tells me that is why I got the error message and from observing the load at the time it was half way filled with Sud's. This can be harmful to the pump I would imagine given the amount of additional pumping and the fact that its pumping out foam instead of solid water as it normally should.

I simply restarted the load without additional detergent. Funny how simple things are these days if one spends the extra cash for those bells and whistles. The end result is the ability to receive error messages, coupled with common logic and of course the internet as a third backup it boggles my mind to think of it all...

Moral of the story might read like this...

Gone are the days of complete and utter ignorance unless it is by one's choice of course...

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Kenmore Elite HE5t Steam model #110.47797800

First off, I really appreciate everyone's posts! For the last few frustrating days of our own SUD/F-35 troubleshooting, they've been a great source of help. We're not out of the woods yet, but I hope we'll once again be doing laundry once our parts come in. Like most on here, I've tried various steps without success. Here's our tale:

1. The lock had been locking, unlocking, locking again for awhile with no SUD/F-35 code. I didn't think anything of it until now. This time, once locked, the water started filling the tank. Before it could finish, we got the blinking SUD code. We waited for that to fix itself and then we got the F-35 code. We pressed STOP.

2. So we tried the vinegar solution. It worked for 1 wash. Then we were back to #1. We tried the vinegar again. Back to #1.

3. We tried the diagnostic test. The washer had no problem working through 00 - 09 with no SUD/F-35 codes.

4. Just short of kicking the machine, we kept trying the Express Wash Cycle just in case it would magically start to work. Nope. It took us back to #1.

5. Stumped, we bought and installed the Washer Water Level Pressure Switch (part: W10415587) AND the Water Level Pressure Switch Hose (part: W10004260) .... and we were back to #1. Nuts.

6. Tried the Drain-Spin cycle. Heard water draining, but within first minute, the SUD code appeared. Grrr ... We waited for a bit and were met with a F-35 code.

7. After reading on the Sears' Part's Direct webpage that we should check the wires leading from the Pressure Switch to the Control Board, we checked. They looked good.

8. Reread #oldturkey03's post above and a few others and decided to look at the clear Washer Drain Hose to see if water was actually moving through it. That's when we realized it was quite dirty and dark gray inside. We removed it.

9. We also removed the Washer Tub-to-Pump Hose and found that the opening (ball side) was rather tattered and torn.

10. So, this is were we are now ... waiting for the arrival of our new Washer Drain Hose (W10003250), Washer Tub-to-Pump Hose (W10003240/WPW10467168) and Washer Drain Pump Assembly (W10117829/W10130913) to arrive from Amazon. We figured we'd better replace it all, just in case! We hope it solves our code issue and our dirty laundry! lol hehe

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Did that fix your washer?

da

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DON'T BUY THE OVERPRICED SENSOR fixed my SUDS/F35 for $1.50 with two "2200uF 16V Electrolytic Radial Capacitors", a soldering iron, and a 1/4 nut driver. Here's how…..

Remove the CCU from the machine, open it up and remove the two Green “2200uF 10V" capacitors, replace them with the new “2200uF 16.” capacitors. Put it all back together. Plug it back in and Enjoy!!

Block Image

My take on the issue…. The 10V capacitors simply aren't good parts. Notice the old one (green and gold one) is bulging at the top slightly. These should not bulge. The voltage output and capacitance has been reduced by the breakdown of the cheap capacitor. I paid more for shipping than I did for the parts. Also, anyone that doesn't want to do this themselves. Ship me your ccu and I'll do it for $50. That'll cover me shipping it back and replacing the capacitors. I bought 2 extra. Since they were so cheap.

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Another cause the manual does not mention is that the internal filter is full/blocked.

It's fairly straightforward to fix, but you do have to tip the machine, open it and clean the filter. That worked like a charm for me in the past.

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Where is the internal filter

da

Where is the internal filter

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My kenmore elite He 5t is having a error of E51 does anyone know something about this please help I did the test and still . Don't know...

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My Kenmore Elite HE3t SUD errror message lit up but there actually was too much suds inadvertently (first time this happened). Not knowing what was going on, I pressed the cancel button and the controls locked up so I can't do anything now and the machine paused with the SUD message blinking. Is it OK to unplug the machine and see if the panel will reset itself so I can run a wash cycle? Is this dangerous or harmful in some way? Must I have a repair technician diagnose the problem? I checked and the machine in not on control lock mode.

Update

THANK YOU! This worked. I turned it off at the circuit breaker last night, waited 1/2 hour, turned it back on and no lights came on the machine -- good sign. This morning I rinsed the blanket twice, then ran another wash cycle on the blanket without soap. The blanket still smells soapy, but I don't care. There is no visible soap in the machine. I'll run the next few loads with no or very little soap. Thank you so much! No repairman needed! I appreciate it!

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My filter was clogged with change and finish nails. After cleaning it out I was still getting SUDS followed by F05 messages. With the filter out (and power off) I could stick my finger into the hole toward the pump propeller and push it back about a quarter of an inch. The propeller had crept away from the body of the pump which misaligned it with the drain hole. I could see the water in the clear vertical drain tube trying to get to the top of the washer. It drained okay on the wash cycle but not on the drain cycle. I bought a new pump on eBay for $49 and was back in business.

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I pulled out two twenties and a lot of lint. That and unplugging for three minutes worked great. The nine year old loved climbing on top to get to the plug!

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Kenmore Elite model 110.47789701

suds message flashing, after initiating wash cycle. basket will do a part turn, water will flow in, then a pause,

after a bit the suds message will flash. We use the recommended detergent. There are NO suds. We also use

the clean cycle. In the past I changed the pressure sensor after a F35 fault. This time I did eventually got a F35 fault after the flashing suds alarm. I installed a new pressure sensor. No change. I ran bleach thru the soap dispenser and ran water during the start wash cycle. Then it stopped and went into the fault. I then reset power and went to drain/ spin cycle to empty. I did this a number of times to clear out the bleach. I then removed the drain hose and ran water thru it. I then cleaned the basket to pump tube, & cleaned the pump filter. I added water back into the drum & blew into the pressure sensor tube into the drum. I could here water gurgle. I reconnected the tube to the pressure sensor. Now what could it be? A control board?

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Did you change the pump? Check to see if the water is being fully pumped out during the drain cycle. You can remove the top or back of the washer and observe if the water is being all the way up and out of the drain tube. If the pump is failing it may only pump the water up 3/4 of the way. Pumps are inexpensive if you purchase them online.

da

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Dave sarà eternamente grato.
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