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The Surface Laptop 2 by Microsoft was released October 2018.

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Stuck in automatic repair loop

I have a Surface 2 (model 1572 according to the box) that came in as a donation. It is stuck in an automatic repair loop. It turns on, preparing automatic repair, shuts down, and continues the loop.

I've tried holding the Vol+ and power, but will absolutely not respond with the Vol+ depressed.

I'm at a loss what to do. Please help...

Thanks

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Hi. Try reinstalling Windows from a USB drive. The issue is most likely corrupted Windows files.

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Yes, I understand that.

The problem is I cannot get it to load the UEFI screen, cannot change a boot order, or get it to respond in any manner.

da

I’d try it, some PCs default to USB if one is plugged in OR give you the option to press a key for USB. If you have already tried doing that, I unfortunately don’t know what you need to do to fix it.

da

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nelmarkj sarà eternamente grato.
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