Multi-color Dots on Screen

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Microsoft Surface Laptop Go

Repair guides for Microsoft's Surface Laptop Go, released in October of 2020.

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Dave @conclast

Rep: 13

1

Postato: 16 mag 2022

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Multi-color Dots on Screen

I opened my Surface Laptop Go after dinner and the screen blinked 2-3 times and then was filled with multi colored snow. Reminded me of the fuzz on a 1980s era color tv when you turned on broadcast TV waiting for Saturday morning cartoons to start at 5:30 a.m.

It resolved after a moment, came back twice, and then a third time on the bottom half of the screen (top was white.)

Any idea WtH caused this?

The machine is 9 months old, running Windows 10.

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@conclast post some pictures of what your screen dispalys. that way we can see what you see. Aggiungere immagini ad una domanda

BTW it should still be covered under warranty. So make sure you use that if you have to.

16 mag 2022 da oldturkey03

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@conclast post some pictures of what your screen dispalys. that way we can see what you see. Aggiungere immagini ad una domanda

BTW it should still be covered under warranty. So make sure you use that if you have to. — oldturkey03

hackerb9 @hackerb9 Rep: 5 2 1 · Answer 1 · 2022-07-11T01:16:53-07:00

hackerb9 @hackerb9

Rep: 5

2

1

Postato: 11 lug 2022

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The fact that the bottom half of the screen was different suggests to me that you have a hardware problem with the LCD screen. I hope that you got this device returned under warranty as it is likely defective in a way which is not easily fixed.

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Microsoft Surface Laptop Go

Multi-color Dots on Screen

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