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Il sesto smartphone di OnePlus e successore di OnePlus 5t. Rilasciato in Maggio 2018.

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Wifi and Bluetooth not turning on

Hello. I have the latest OOS build on my Oneplus 6. Since last few days, my Wi-Fi and Bluetooth are not turning on. This problem first started with Bluetooth. When this problem began, Bluetooth used to get disconnected from my paired devices and then again got connected on its own. Later Bluetooth stopped turning on and this problem started with Wi-Fi, but Wi-Fi never turned on a single time after the issue. I also tried resetting the Network settings but nothing worked. Before this problem started, I saw my battery cover was a little open. Water can easily sip through and dirt. Please help.

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Hi @ethanhunt ,

Try the following to see if it can be narrowed down to a software problem or a hardware problem.

a). Wipe the cache partition and check if this resolves the problem.

b). Start the phone in safe mode and check.

If the phone works OK in safe mode then a downloaded app is the cause of the problem. The trick is to find out which one. You will need to uninstall each downloaded app, one by one and test the phone in normal mode, between each uninstall, to check if it works OK. When it does then the last downloaded app that was uninstalled was the culprit. A downloaded app is one that you installed on the phone and did not come pre-installed with the phone when you got it.

c). If still no good, then try a factory restore.

Be aware that a factory restore (aka hard reset) will erase all your data and downloaded apps. It will restore the phone to its factory default condition or last system updated condition. If you decide to try this then backup the phone to the cloud or a computer, using the phone’s backup feature before performing the reset.

Also make sure that you know the phone’s Google User account ID and password (FRP lock) as you may have to use it to access the phone once it has been reset.

Once the phone has been backed up, reset the phone using the phone’s factory restore feature.

Once the phone has been reset, check if the WiFi and the BT now work OK.

If it works OK, when you are satisfied that all is OK, using the backup you made earlier, restore the phone to what it was earlier, using the phone’s restore feature.

If it still doesn’t work after the phone has been reset then there is a hardware problem.

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Thank you for giving me your precious time. I have followed all the steps you have mentioned but no successful result. I definitely feel this is a hardware error. If this is hardware what could be at fault? Will this be repairable? Thank you.



You may have to open the phone and check if there is any obvious signs of water damage or any other damage.

Here's the ifixit OnePlus 6 guide that may help and also a guide about what to do if there is liquid damage evident Electronics Water Damage


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Roshanlal sarà eternamente grato.
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