Rep: 13
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Does not boot and instead get three beeps. Given three different possible solutions: Chipset Error (North and South bridge error)
Time-Of-Day Clock test failure
Gate A20 failure
Super I/O chip failure
Keyboard controller failure
How would I go about testing which one of those would be causing the issue? The website says to run Dell's diagnostics tool but it won't even boot up far enough for me to access that.
Questa è una buona domanda?
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@inlerah start by removing the battery, the AC adapter and the RAM then hold the power button down for a while. Replace the AC adapter and see if it starts up. You also want to try a USB keyboard and see if that makes a difference. If not then I would suggest that you replace the RTC battery first and try to start it up after that. Use this guide Dell Inspiron 11-3147 CMOS Battery Replacement for that.
Any of this
Gate A20 failure
Super I/O chip failure
Keyboard controller failure
would require boardlevel repair and for that you need to let us know what exact motherboard your computer has.
@inlerah have you tried a different memory module? You do want to rule out that you have a bad module. Your motherboard should have a few numbers silk screened on the board. Just give us those numbers or post some really good pictures of your board with your question. You can use this guide Aggiungere immagini ad una domanda to do so.
Guida
Difficoltà:
Molto facile
—
2 - 5 minutes
Guida
Difficoltà:
Facile
—
10 minutes
Questa risposta è stata utile?
(Late response, had to wait until drivers of the right size got delivered) So I did this and I got back a "No ram detected" beep code. Where should I be going from here?
Also, I can get you the motherboard type...just need to know where to get that info from.
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