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Sony WH-1000XM4 Swivel Replacement

Sony WH-1000XM4 Swivel Replacement

Jian Mejia

Jian Mejia e 2 altri collaboratori

Ultimo aggiornamento il January 26, 2025

15 - 30 minuti
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Introduzione

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If your Sony WH-1000XM4's earmuff doesn't want to stay attached anymore, it means that your headphone's swivel is broken and needs to be replaced. This guide will show you how to replace your headphone swivel for the Sony WH-1000XM4. Before beginning, make sure to power off the headphones and disconnect from any external power source.

Right and Left side steps are separated, for left side jump to step 13, for right side follow steps 1-12 and common steps 19-25.

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  1. Sony WH-1000XM4 Swivel Replacement, Right side, ear muff: passo 1, immagine 1 di 3 Sony WH-1000XM4 Swivel Replacement, Right side, ear muff: passo 1, immagine 2 di 3 Sony WH-1000XM4 Swivel Replacement, Right side, ear muff: passo 1, immagine 3 di 3
    • Using an opening tool, pry off the right ear muff and remove the underlying foam.

  2. Sony WH-1000XM4 Swivel Replacement, Right side, screws: passo 2, immagine 1 di 1
    • Remove the four silver screws on right side of the headphones using a Phillips #000 screwdriver.

  3. Sony WH-1000XM4 Swivel Replacement, Right side, cup cover: passo 3, immagine 1 di 2 Sony WH-1000XM4 Swivel Replacement, Right side, cup cover: passo 3, immagine 2 di 2
    • Flip the headphones.

    • Lift up and flip the right ear cup cover.

    • Don't try to completely remove the cover just yet—it's still attached with the touch cable.

  4. Sony WH-1000XM4 Swivel Replacement, Right side, touch ribbon cable: passo 4, immagine 1 di 2 Sony WH-1000XM4 Swivel Replacement, Right side, touch ribbon cable: passo 4, immagine 2 di 2
    • Detach the ribbon cable connecting the backplate to the right ear.

  5. Sony WH-1000XM4 Swivel Replacement, Right side, thermal sensor ribbon cable: passo 5, immagine 1 di 2 Sony WH-1000XM4 Swivel Replacement, Right side, thermal sensor ribbon cable: passo 5, immagine 2 di 2
    • Detach the yellow thermal sensor ribbon cable from the motherboard.

  6. Sony WH-1000XM4 Swivel Replacement, Right side, white ribbon cable: passo 6, immagine 1 di 2 Sony WH-1000XM4 Swivel Replacement, Right side, white ribbon cable: passo 6, immagine 2 di 2
    • Disconnect the white ribbon cable.

  7. Sony WH-1000XM4 Swivel Replacement, Right side, data/pwr connector: passo 7, immagine 1 di 2 Sony WH-1000XM4 Swivel Replacement, Right side, data/pwr connector: passo 7, immagine 2 di 2
    • Detach the data/pwr connector from the motherboard using an opening tool.

  8. Sony WH-1000XM4 Swivel Replacement, Right side, motherboard screws: passo 8, immagine 1 di 1
    • Remove the two screws from the motherboard using a Phillips #000 screwdriver.

  9. Sony WH-1000XM4 Swivel Replacement: passo 9, immagine 1 di 3 Sony WH-1000XM4 Swivel Replacement: passo 9, immagine 2 di 3 Sony WH-1000XM4 Swivel Replacement: passo 9, immagine 3 di 3
    • Move the data/pwr cable from the inside of the board to the outside.

  10. Sony WH-1000XM4 Swivel Replacement: passo 10, immagine 1 di 1
    • Remove the data/ pwr connector from board.

  11. Sony WH-1000XM4 Swivel Replacement, Right side, hinge screws: passo 11, immagine 1 di 1
    • On the right ear, rotate the motherboard and remove the two screws from the hinge using a Phillips #000 screwdriver.

  12. Sony WH-1000XM4 Swivel Replacement, Right side, hinge removal: passo 12, immagine 1 di 2 Sony WH-1000XM4 Swivel Replacement, Right side, hinge removal: passo 12, immagine 2 di 2
    • On the right ear, lift the hinge and push it out.

  13. Sony WH-1000XM4 Swivel Replacement, Left side, ear muff: passo 13, immagine 1 di 2 Sony WH-1000XM4 Swivel Replacement, Left side, ear muff: passo 13, immagine 2 di 2
    • Using an opening tool, pry off the left ear muff and remove the underlying foam.

  14. Sony WH-1000XM4 Swivel Replacement, Left side, screws: passo 14, immagine 1 di 2 Sony WH-1000XM4 Swivel Replacement, Left side, screws: passo 14, immagine 2 di 2
    • Remove the four silver screws on left side of the headphones using a Phillips #000 screwdriver.

  15. Sony WH-1000XM4 Swivel Replacement, Left side, cup cover: passo 15, immagine 1 di 2 Sony WH-1000XM4 Swivel Replacement, Left side, cup cover: passo 15, immagine 2 di 2
    • Flip the headphones.

    • Lift up and flip the left ear cup cover.

  16. Sony WH-1000XM4 Swivel Replacement, Left side, NFC ribbon cable: passo 16, immagine 1 di 2 Sony WH-1000XM4 Swivel Replacement, Left side, NFC ribbon cable: passo 16, immagine 2 di 2
    • On the left ear, detach the ribbon cable attaching the nfc from the back panel to the motherboard.

  17. Sony WH-1000XM4 Swivel Replacement, Left side, hinge screws: passo 17, immagine 1 di 1
    • On the left ear, remove the two screws from the hinge using a Phillips #000 screwdriver.

  18. Sony WH-1000XM4 Swivel Replacement, Left side, hinge removal: passo 18, immagine 1 di 2 Sony WH-1000XM4 Swivel Replacement, Left side, hinge removal: passo 18, immagine 2 di 2
    • On the left ear, lift the hinge and push it out.

  19. Sony WH-1000XM4 Swivel Replacement, Commons steps, hinge removal: passo 19, immagine 1 di 2 Sony WH-1000XM4 Swivel Replacement, Commons steps, hinge removal: passo 19, immagine 2 di 2
    • Remove the black hinge piece from the data/ pwr cable.

  20. Sony WH-1000XM4 Swivel Replacement: passo 20, immagine 1 di 2 Sony WH-1000XM4 Swivel Replacement: passo 20, immagine 2 di 2
    • Using a screwdriver, remove the rubber band.

  21. Sony WH-1000XM4 Swivel Replacement: passo 21, immagine 1 di 2 Sony WH-1000XM4 Swivel Replacement: passo 21, immagine 2 di 2
    • Use an opening tool to remove the cover.

  22. Sony WH-1000XM4 Swivel Replacement: passo 22, immagine 1 di 1
    • Lift up the data/ pwr cable.

  23. Sony WH-1000XM4 Swivel Replacement: passo 23, immagine 1 di 1
    • Remove the two screws from the swivel using a Phillips #000 screwdriver.

  24. Sony WH-1000XM4 Swivel Replacement: passo 24, immagine 1 di 2 Sony WH-1000XM4 Swivel Replacement: passo 24, immagine 2 di 2
    • Push out the metal bit from the swivel piece using a spudger.

    • Pull out the metal bit.

  25. Sony WH-1000XM4 Swivel Replacement: passo 25, immagine 1 di 2 Sony WH-1000XM4 Swivel Replacement: passo 25, immagine 2 di 2
    • Remove the old swivel.

Conclusione

To reassemble your device, follow these instructions in reverse order.

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Jian Mejia

Membro da: 08/23/23

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10 Commenti

really helpful, thank you! my swivel snapped. I started from Step 18 and removed the cover halfway. re-inserted the swivel then locked the metal bit back. i don't have the replacement piece and it will snap again if twisted too far, but this works for now. thanks!!

jianne - Replica

Here are a few suggestions:

1) Do a google search for 'sony headphones wh1000xm4 replacement plastics'

2) SONY Replacement Parts Website (what they offer) I found at this site.

3) Joe's SONY WH-1000XM4 Repair Parts I found at this site.

- The individual part you needed is offered along with a replacement metal clip.⏎

4) Check eBay - Currently (2/9/24) I see the part you need along with the two piece that attaches from the swivel joint to the speaker for about $11.99 USD

sonnyhung - Replica

I hear a creaking sound on my left earcup and have tried everything to remove it (tape, lube, opening the sides up) but to no avail. Should I do this guide and check if the creaking is in the hinge part? Thanks.

EJ Vinuya (EJ) - Replica

ok, got it all off!.....how do i put on a replacement?

elizabeth “liz” Lopez - Replica

i got the headphone part off of encompass (sony's official part store)

elizabeth “liz” Lopez - Replica

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