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- | So, your phone is stuck in an infinite boot loop. Every time the Apple logo comes around again, or you get a successful boot, you think it's going to be okay. But then, your hopes are dashed when the screen goes black... again. This is one of the most difficult iPhone issues to pin down, due to a wide |
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+ | So, your phone is stuck in an infinite boot loop. Every time the Apple logo comes around again, or you get a successful boot, you think it's going to be okay. But then, your hopes are dashed when the screen goes black... again. This is one of the most difficult iPhone issues to pin down, due to a wide variety of causes. But that just means more chances at getting a fix! |
- | == |
+ | == The Basics == |
- | Before undertaking any of the more time |
+ | Before undertaking any of the more time-consuming solutions below, there are a few fundamentals to give a go. |
* Connect to a known functional, or different charger. Your phone may not be getting enough energy to complete boot. | |
* Perform a force restart. [link|https://www.ifixit.com/Search?doctype=guide&query=iPhone%20Force%20Reset|Consult the Guide for your model] if you are not familiar with this process. | |
* If you can get into the OS, check for any software updates. This also includes app updates. | |
+ | [comment]solutions[/comment] |
== Software Corruption or Conflict == | |
- | During the course of using your phone, something in the ones and zeroes that makes it run might have been lost |
+ | During the course of using your phone, something in the ones and zeroes that makes it run might have been lost or changed in a way that renders your device unusable. This is commonly a result of a botched update, an app that conflicts with functionality, or even a malicious piece of software. |
To attempt to correct this, perform a reinstall of the operating system. If your phone will stay booted for long enough, you can try this from within the settings menu. Otherwise, you'll need to [guide|133851|get it into recovery mode|new_window=true] to initiate this process. | |
- | * Try update first. |
- | * If the update is unsuccessful, time to assess the state of your backups. If you're certain you have a recent backup |
+ | * Try to update first. |
+ | * If the update is unsuccessful, time to assess the state of your backups. If you're certain you have a recent backup or are willing to sacrifice your data to regain the use of your phone, proceed to restore. ***This will erase any data presently on your phone.*** If you would rather not erase the device, skip restore and try some of the [[iPhone Keeps Restarting#Section_Faulty_Charge_Port|hardware fixes below]] first. |
If the update or restore fails with an error message, document it. Now might be a good time to visit the [link|https://www.ifixit.com/Answers|Answers forum], where you can get more personalized help. Be sure to mention the error message in your question! | |
Getting warnings that your device is low on storage? It’s easy to ignore, but computerized devices also need some free space to operate properly. Think of it like your sock drawer. You can squish any number of additional pairs of socks in, but eventually your drawer will stop closing. It’s possible your phone is in this “can no longer function as intended,” state. | |
- | * Try the force restart steps outlined at the [[iPhone Keeps Restarting#Section_First_Steps|beginning of this page |
+ | * Try the force restart steps outlined at the [[iPhone Keeps Restarting#Section_First_Steps|beginning of this page]] again. A few times even. If you’re lucky, this may allow you the one successful boot you need to get in and clear out some of the five hundred blurry pictures of your puppy chasing a paper bag around the yard. |
* If this doesn’t work, ultimately you’re going to need to reset your device. Especially if you have gotten recent low storage warnings. If it’s not already in recovery mode, [guide|133851|you’ll need to get it there|new_window=true] and restore your device. | |
** This may be the underlying fault if you have received errors 14, 78, or 1110 when processing a recovery mode update. | |
== Faulty Charge Port == | |
- | The charge port and the connected interior flex cable are common points of failure on all iPhone models. It is prone to wear and easily exposed to the environment. This leads to inconsistent charging, and inability to maintain power for long enough to boot properly. |
+ | The charge port and the connected interior flex cable are common points of failure on all iPhone models. It is prone to wear and easily exposed to the environment. This leads to inconsistent charging, and the inability to maintain power for long enough to boot properly. |
* Inspect your charge port using a flashlight for better visibility. It is common for bits of lint or rubbish to get caught in the port and compress with repeat charging. To verify, check the fit of your cable. Does the lightning plug sit flush with the bottom of the phone? It should. | |
** If a toothpick is too large, try splitting the tip with a knife. Half a toothpick can usually reach the most recessed crevices of a charge port. | |
* A phone that only charges at particular angles, or intermittently in general, may need a new charge port assembly. | |
- | ** ***Note:*** Be sure to source replacement charge part assemblies from reputable vendors or splurge for the higher quality part. [link|https://www.youtube.com/watch?v=EIBHIhzRbI8&t=531s|Substandard third party replacements] are rampant. |
+ | ** ***Note:*** Be sure to source replacement charge part assemblies from reputable vendors or splurge for the higher quality part. Substandard third-party replacements are rampant. |
+ | |
+ | [video|https://youtu.be/EIBHIhzRbI8?t=48] |
== Faulty Battery == | |
* Check your battery health. Under ''Settings > Battery > Battery Health'' Does it say Service? | |
- | ** By Apple’s guidelines, anything with a capacity of less |
+ | ** By Apple’s guidelines, anything with a capacity of less than 80% needs battery service, though it can detect other failures as well. If it says ***Service*** here, a new battery is a reasonable start. |
** If it says your battery is performing as expected, see the breakdown of battery usage. | |
- | * Search for signs of [link|https://www.ifixit.com/News/11211/what-to-do-with-a-swollen-iphone-battery|battery swelling]. Is there localized screen discoloration on the left side (or right side for series 12 and |
- | * Replace the battery if there are any indications of failure. Exercise caution when handling the battery. Lithium-ion batteries can be hazardous if they are damaged. |
+ | * Search for signs of [link|https://www.ifixit.com/News/11211/what-to-do-with-a-swollen-iphone-battery|battery swelling]. Is there localized screen discoloration on the left side (or right side for series 12 and newer iPhones). Is the screen lifting along one side? |
+ | * Replace the battery with a [parts|iPhone|new one|itemtype=batteries] if there are any indications of failure. Exercise caution when handling the battery. Lithium-ion batteries can be hazardous if they are damaged. |
== Missing Sensor Data == | |
== Logic Board == | |
- | The logic board is the hub for the vast majority of an iPhone's functionality. Any number of the small components on the board may have failed or become damaged |
+ | The logic board is the hub for the vast majority of an iPhone's functionality. Any number of the small components on the board may have failed or become damaged and is a safe assumption of cause if nothing else on this page has worked. |
- | * Check for obvious signs of a board issue - burned or cracked components, liquid residue, corrosion or bend. If there are signs of liquid the [guide|95280|iPhone Liquid Damage Guide|new_window=true] might help. |
- | * Replacing the logic board is often the most practical solution for a DIYer in this position. |
- | * If you’re feeling especially curious, the tiny bits and chips on the board can be repaired by microsoldering. It is an art unto itself, but a worthy endeavor for those who are adventurous. Interested? Check out [link|https://www.ifixit.com/News/7321/know-about-microsoldering|this intro]! [link|https://youtube.com/c/Mendonipadrehab|Jessa’s YouTube channel] is also fantastic and has loads of real time repairs. If you can't do this sort of repair yourself, you may be able to find a local shop who can! |
+ | * Check for obvious signs of a board issue - burned or cracked components, liquid residue, corrosion, or bend. If there are signs of liquid the [guide|95280|iPhone Liquid Damage Guide|new_window=true] might help. |
+ | * Replacing the logic board with a [parts|iPhone|new one|itemtype=motherboards|new_window=true] is often the most practical solution for a DIYer in this position. |
+ | * If you’re feeling especially curious, the tiny bits and chips on the board can be repaired by microsoldering. It is an art unto itself, but a worthy endeavor for those who are adventurous. Interested? Check out [link|https://www.ifixit.com/News/7321/know-about-microsoldering|this intro]! [link|https://youtube.com/c/Mendonipadrehab|Jessa’s YouTube channel] is also fantastic and has loads of real-time repairs. If you can't do this sort of repair yourself, you may be able to find a local shop who can! |
+ | [comment]conclusion[/comment] |
+ | |
+ | == About the Author == |
+ | |
+ | Even before I was repairing phones, I was selling them. I never liked sales, but I did like phones. So I transitioned to repairing them. I hold an Apple ACiT certification, passing my exam shortly before the onslaught of “[link|https://www.ifixit.com/News/11208/batterygate-timeline|batterygate]” in 2018. I barely survived the year of the $29 iPhone battery replacement, but built up some serious repair chops.Eventually I wasn’t satisfied with the sot of repairs official Apple channels offered and stumbled into [link|https://www.ifixit.com/News/6911/micro-soldering-mom|iFixit’s article on Jessa Jones]. I caught the microsoldering bug and now I troubleshoot iPhones all the way down the logic board. |
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