Modifica Schermo nero non risponde Google Pixel

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	[title\|Google Pixel Unresponsive Black Screen]

-	[summary]If your Google ~~Phone has an~~ unresponsive black ~~screen,~~ ~~this page aims~~ to ~~help you identify the causes and what to do to fix them.~~[/summary]
+	[summary]Is the screen on your Google Pixel unresponsive? Does it seem like it's on, but is only showing black? Read through these steps to get fixed up![/summary]



	Is your Google Pixel showing an unresponsive black screen? This will go over several common occurrences when it comes to your Google Phone not responding and showing a blank screen. The problem can be caused by either software or hardware causes, so read on to determine the right solution for you!

-	== ~~Software Glitch~~ ==
+	== The Basics ==

-	~~Restarting your phone is~~ a ~~good first step, just~~ to ~~make sure it’s not a random software fluke~~.
+	Before undertaking any of the more time-consuming solutions below, here are a few fundamentals to get you started.

-	* Pixel 5a and earlier: Press and hold the *Power* button for 30 seconds or until it restarts.
-	* Pixel 6 and later: Press and hold the *Power* and *Volume Up* buttons until your phone restarts.
+	* *Force Restart your Pixel*
+	Press and hold power** for 30 seconds to force restart for Pixel 5a and earlier.
+	Press and hold the power button and volume up** button for Pixel 6 and newer.
+	[comment]solutions[/comment]

	== Low Battery ==


	* Ensure that your phone is plugged into a working outlet and that the brick/cable setup are outputting power.
-	* You can check by charging another device with the setup. If it doesn't work, try replacing the charging block, cable, and/or using a different outlet until you find a setup that works.
+	* You can check by charging another device with the setup. If it doesn't work, try replacing the [product\|IF145-542\|charging block\|new_window=true], [product\|IF356-080\|cable\|new_window=true], and/or using a different outlet until you find a setup that works.

-	== Dirty Sensors ==
+	== Dirty or Obstructed Sensors ==

-	It’s worth checking if the sensors at the top of the screen are smudged. The Google Pixel’s sensors at the top of the phone automatically adjust the screen brightness — if the sensors are smudged, the phone might think it’s dark out and lower the brightness. To fix this, clean the entire phone screen with a paper towel and some isopropyl alcohol. While this issue won’t be the cause of the unresponsiveness, the screen brightness could be affected by the impaired sensors.
+	Along the top edge of the display, several sensors are positioned to report on light levels and distance to a surface (your face, the inside of a pocket, or other).
+
+	* Give your screen a good cleaning, especially along the top, where these sensors live. If the sensors are smudged, the phone might think it’s dark out and lower the brightness. To fix this, clean the entire phone screen with a damp microfiber cloth.
+	** Use [product\|IF145-305\|screen cleaner] for more stubborn grime.
+
+	[image\|3613110\|size=medium\|align=center\|caption=Sensors in the Google Pixel 6 and sensor cutouts in the display]

	== Faulty Third-Party App ==

	Recently installed third-party apps may be the cause of the unresponsive black screen. Boot into Safe Mode to check if your phone is responsive and uninstall the app at fault while you’re there.

-	# To boot into Safe Mode, press and hold the *power button. After a few seconds hold the phone's volume down* ''''button. Continue to hold it down until you see Safe mode on the screen.
-	# If the screen is suddenly responsive in Safe Mode, try uninstalling apps one by one starting with the most recent apps you installed before noticing the issue. After uninstalling each app, restart the phone back into normal mode to see if the screen remains responsive. If Safe Mode doesn't fix the problem, move on to the next possible cause—you've ruled out third party software as the issue.
-	# To uninstall an app, navigate to the Google Play Store app > Profile icon on the top right > Manage apps & devices > Manage. Once there, find and tap on the app you think is causing the issue. You will want to tap Uninstall to remove it.
+	# Boot to Safe Mode. [guide\|180329\|Use this Guide] if you're not sure how.
+	# If the screen functions in Safe Mode, uninstall apps one by one starting with the most recent apps you installed before noticing the issue. After uninstalling each app, restart the phone back into normal mode to see if issue returns.
+	** If Safe Mode doesn't fix the problem, move on to the next possible cause—you've ruled out third party software as the issue.
+	# To uninstall an app, navigate to the Google Play Store app. Select your profile icon in the top right. Then select *Manage apps & devices > Manage*. Once there, find and tap on the app you think is causing the issue. Tap Uninstall to remove it.
	# Once you’re done, exit Safe Mode by holding down the *power button* for 30 seconds or more. Some Pixel phones require you to tap *Restart*.

-	== ~~Screen Disconnect~~ ==
+	== Display Malfunction or Damage ==

-	~~If you recently dropped your phone or performed a repair, a physical disconnect of~~ the ~~screen assembly cable from the motherboard is a possibility.~~
+	=== Solution: Replace the display. ===

-	* To fix this, push firmly on the screen, making sure to apply even pressure all around the screen. Move from one side of the phone to the other while pressing firmly. If you recently opened up your phone for a repair, view the [guide\|150706\|iFixit Google Pixel Screen Replacement guides\|new_window=true] to get the full instructions on removing and reattaching the screen components.
-
-	== Screen Hardware Issue ==
-
-	If your phone is still not responding and has a black screen, try plugging it into a computer. This will provide more insight to your phone’s condition as it notify you if it detects the phone—letting you know that the phone may be functioning but the screen may not be.
+	If your phone is still not responding and has a black screen, try plugging it into a computer. This will provide more insight to your phone’s condition as it will notify you if it detects the phone—letting you know that the phone may be functioning but the screen may not be.

	* USB debugging is an optional setting that will give more feedback when the phone is connected to a computer. Unfortunately this setting can only be enabled when your screen is visible and usable.
-
-	~~Your unresponsive~~ black ~~screen may be caused by a broken screen from a repair attempt~~ or ~~other accidental damage~~. ~~You might want to look into a [link\|https://www.ifixit.com/Store/Parts/Google-Phone/Screens\|replacement screen] and follow the associated [[Topic:Google Phone\|iFixit guide\|new_window=true]].~~
+	* Your unresponsive black screen may be caused by a broken screen from a repair attempt or other accidental damage. Look into a [parts\|Google Phone\|replacement screen\|itemtype=screens] and follow the associated [[Topic:Google Phone\|iFixit guide]].
+	* Display damage may manifest as a visible crack in the glass, but other signs of display damage on an AMOLED display include black blotches, lines or general display anomalies.

	== Firmware Fault ==

	If your screen is not functioning, use the Google Update and Software Repair tool. This is available for Google Pixel 3 and newer.

-	* Plug your phone into the computer using a USB C cable and visit the [link\|https://pixelrepair.withgoogle.com/\|Update and Software Repair tool website].
+	* Plug your phone into the computer using a USB-C cable and visit the [link\|https://pixelrepair.withgoogle.com/\|Update and Software Repair tool website].
+	[comment]conclusion[/comment]

	== Related Pages ==

Inglese

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Sommario

Is the screen on your Google Pixel unresponsive? Does it seem like it's on, but is only showing black? Read through these steps to get fixed up!

Informazioni Aggiuntive

Is your Google Pixel showing an unresponsive black screen? This will go over several common occurrences when it comes to your Google Phone not responding and showing a blank screen. The problem can be caused by either software or hardware causes, so read on to determine the right solution for you!

== The Basics ==

Before undertaking any of the more time-consuming solutions below, here are a few fundamentals to get you started.

* ***Force Restart your Pixel*** 
** Press and hold ***power*** for 30 seconds to force restart for Pixel 5a and earlier.
** Press and hold the ***power*** button and ***volume up*** button for Pixel 6 and newer.
[comment]solutions[/comment]

== Low Battery ==

Even if you’ve already tried charging your phone, your problem could still be a dead battery. Sometimes when a battery is really drained, it needs to charge for 30 minutes or more before the phone has enough charge to boot.

If your phone doesn't seem to be charging, check that your charging setup is functional.

* Ensure that your phone is plugged into a working outlet and that the brick/cable setup are outputting power.
* You can check by charging another device with the setup. If it doesn't work, try replacing the [product|IF145-542|charging block|new_window=true], [product|IF356-080|cable|new_window=true], and/or using a different outlet until you find a setup that works.

== Dirty or Obstructed Sensors ==

Along the top edge of the display, several sensors are positioned to report on light levels and distance to a surface (your face, the inside of a pocket, or other).

* Give your screen a good cleaning, especially along the top, where these sensors live. If the sensors are smudged, the phone might think it’s dark out and lower the brightness. To fix this, clean the entire phone screen with a damp microfiber cloth.
** Use [product|IF145-305|screen cleaner] for more stubborn grime.

[image|3613110|size=medium|align=center|caption=Sensors in the Google Pixel 6 and sensor cutouts in the display]

== Faulty Third-Party App ==

Recently installed third-party apps may be the cause of the unresponsive black screen. Boot into Safe Mode to check if your phone is responsive and uninstall the app at fault while you’re there.

# Boot to Safe Mode. [guide|180329|Use this Guide] if you're not sure how.
# If the screen functions in Safe Mode, uninstall apps one by one starting with the most recent apps you installed before noticing the issue. After uninstalling each app, restart the phone back into normal mode to see if issue returns.
** If Safe Mode doesn't fix the problem, move on to the next possible cause—you've ruled out third party software as the issue.
# To uninstall an app, navigate to the Google Play Store app. Select your profile icon in the top right. Then select ***Manage apps & devices > Manage***. Once there, find and tap on the app you think is causing the issue. Tap Uninstall to remove it.
# Once you’re done, exit Safe Mode by holding down the ***power button*** for 30 seconds or more. Some Pixel phones require you to tap ***Restart***.

== Display Malfunction or Damage ==

=== Solution: Replace the display. ===

If your phone is still not responding and has a black screen, try plugging it into a computer. This will provide more insight to your phone’s condition as it will notify you if it detects the phone—letting you know that the phone may be functioning but the screen may not be.

* USB debugging is an optional setting that will give more feedback when the phone is connected to a computer. Unfortunately this setting can only be enabled when your screen is visible and usable.
* Your unresponsive black screen may be caused by a broken screen from a repair attempt or other accidental damage. Look into a [parts|Google Phone|replacement screen|itemtype=screens] and follow the associated [[Topic:Google Phone|iFixit guide]].
* Display damage may manifest as a visible crack in the glass, but other signs of display damage on an AMOLED display include black blotches, lines or general display anomalies.

== Firmware Fault ==

A factory reset is a last resort when it comes to the software bugs as this will completely wipe the phone of all personal data and reinstalls the phone’s operating system. Since factory resets will completely wipe your phone’s data, make sure you have a backup of your phone before attempting this.

# Turn off the phone by holding down the ''power button.''
# Press and hold the ''power button'' and the ''volume down button'' until the phone screen shows ''Fastboot Mode''.
# Use the ''volume buttons'' to navigate the menu to highlight Recovery Mode. Press the ''power button'' to select.
# Press the ''power button'' and the ''volume up button'' together at the same time. Do not hold these buttons down.
# Use the ''volume down button'' to navigate to ''Wipe data/factory reset.'' Press the ''power button'' once to select and then use the ''volume down button'' again to select ''Yes'' when it asks you to confirm.
# Once the process is complete, restore the backup by logging into your Google account from the ''Settings'' app.

If your screen is not functioning, use the Google Update and Software Repair tool. This is available for Google Pixel 3 and newer.

* Plug your phone into the computer using a USB-C cable and visit the [link|https://pixelrepair.withgoogle.com/|Update and Software Repair tool website].
[comment]conclusion[/comment]

== Related Pages ==

* [[Google Pixel Not Charging|Google Pixel Not Charging|new_window=true]]
* [link|https://www.ifixit.com/Wiki/Edit/Google_Pixel_Frozen_Screen|Google Pixel Frozen Screen]
* [[Google Pixel Lines on Screen|Google Pixel Lines on Screen|new_window=true]]
* [[Google Pixel Camera Blurry|Google Pixel Camera Blurry|new_window=true]]
* [[Google Pixel Overheating|Google Pixel Overheating|new_window=true]]
* [[Google Pixel Won't Turn On|Google Pixel Won't Turn On|new_window=true]]
* [[Google Pixel Keeps Restarting|Google Pixel Keeps Restarting|new_window=true]]
* [[Google Pixel No Sound|Google Pixel No Sound|new_window=true]]

Italiano

[title|Schermo nero non risponde Google Pixel]

[summary]Se il tuo telefono Google ha uno schermo nero che non risponde, questa pagina è stata creata per aiutarti a identificarne le cause e scoprire cosa fare per risolvere il problema.[/summary]

[summary_image|2707511]

Il tuo Google Pixel ha uno schermo nero che non risponde? In questo articolo verranno analizzate diversi casi comuni in cui un telefono Google non risponde e mostra uno schermo nero.Il problema può essere causato sia dal software che dall'hardware, quindi continua a leggere per determinare qual è la soluzione giusta per te!

== Glitch del software ==

Riavviare il telefono è un buon primo passo, per assicurarti che non si tratti di un errore casuale del software.

* Pixel 5a e precedenti: premi e tieni premuto il pulsante di ***accensione*** per 30 secondi o finché il telefono si riavvia.
* Pixel 6 e successivi: premi e tieni premuto i pulsanti di ***accensione*** e ***volume su*** finché il telefono si riavvia.

== Batteria scarica ==

Anche se hai già provato a caricare il telefono, il problema potrebbe comunque essere una batteria esausta. A volte, quando una batteria è veramente scarica, deve caricarsi per 30 minuti, o ancora più a lungo, prima che il telefono sia abbastanza carico per avviarsi.

Se il telefono non sembra caricarsi, controlla che il tuo caricatore e la presa funzionino.

* Accertati che il tuo telefono sia collegato a una presa funzionante e che il cavo e la spina funzionino e stiano erogando energia.
* Puoi controllare collegando un altro dispositivo allo stesso cavo. Se non funziona, prova a cambiare spina, cavo o a usare una presa diversa, finché non trovi una combinazione che funziona.

== Sensori sporchi ==

Vale la pena controllare se i sensori nella parte superiore dello schermo sono offuscati. I sensori nella parte superiore del Google Pixel regolano automaticamente la luminosità dello schermo e, se sono sporchi, il telefono potrebbe pensare che fuori sia buio e abbassare la luminosità. Per risolvere il problema, pulisci tutto lo schermo del telefono con della carta asciugatutto e dell'alcool isopropilico. Questa non sarà la causa della non reattività dello schermo, la luminosità potrebbe essere influenzata dai sensori compromessi.

== App di terze parti difettosa ==

La causa dello schermo nero che non risponde potrebbe essere un'app di terze parti installata di recente. Avvia il telefono in modalità sicura per controllare se il telefono risponde e disinstalla la app colpevole, dato che ci sei.

# Per avviare il telefono in modalità sicura, premi e tieni premuto il ***pulsante di accensione***. Dopo qualche secondo, tieni premuto il pulsante del ***volume giù***. Continua a tener premuto finché non vedi "Modalità sicura" sullo schermo.
# Se lo schermo comincia a rispondere in modalità sicura, prova a disinstallare le app una per una, cominciando con quelle che hai installato più di recente, prima di accorgerti del problema. Dopo aver disinstallato ogni app, prova ad accendere il telefono in modalità normale per vedere se lo schermo continua a rispondere. Se la modalità sicura non risolve il problema, passa alla prossima causa: hai escluso che il problema fosse un'app di terze parti.
# Per disinstallare un'app, vai sull'app del Google Play Store > clicca sull'icona Profilo in alto a destra > Gestisci app e dispositivo > Gestisci. Una volta lì, trova e clicca sull'app che pensi stia causando il problema. Dovrai premere su "disinstalla" per rimuoverla.
# Una volta fatto, esci dalla modalità sicura tenendo premuto il ***pulsante di accensione*** per 30 secondi o più. In alcuni telefoni Pixel devi premere ***riavvia***.

== Schermo scollegato ==

Se hai fatto cadere il telefono o se hai eseguito una riparazione di recente, c'è una possibilità che il cavo del gruppo schermo si sia fisicamente scollegato dalla scheda madre.

* Per risolvere questo problema, premi con decisione sullo schermo, assicurandoti di applicare pressione uniforme su ogni parte del display. Spostati da un lato all'altro del telefono mentre premi. Se hai recentemente aperto il telefono per una riparazione, leggi le [guide|150706|guide iFixit per la sostituzione dello schermo di Google Pixel|new_window=true] per trovare le istruzioni complete su come rimuovere e riattaccare i componenti dello schermo.

== Problemi di hardware dello schermo ==

Se il tuo telefono continua a non rispondere e ha uno schermo nero, prova a collegarlo a un computer. Questo ti fornirà nuove informazioni sulle condizioni del tuo telefono, poiché ti notificherà se rileva il telefono: se lo fa, significa che il telefono funziona ma lo schermo no.

* Il debug USB potrebbe darti ancora più informazioni quando il telefono è collegato a un computer. Sfortunatamente, questa opzione può essere attivata solo con lo schermo visibile e utilizzabile.

Il tuo schermo nero che non risponde può essere causato da uno schermo rotto in seguito a un tentativo di riparazione o altri danni accidentali. Puoi considerare uno [parts|Google-Phone|itemtype=screens|new_window=true] e seguire la [[Topic:Google Phone|guida iFixit|new_window=true]] associata.

== Difetto di firmware ==

Un ripristino ai dati di fabbrica è l'ultima risorsa per quanto riguarda i bug del software, poiché cancellerà tutti i tuoi dati personali dal telefono e reinstallerà il sistema operativo. Prima di provarci, accertati di avere un backup dei tuoi dati, perché verranno cancellati tutti.

# Spegni il telefono tenendo premuto il ''pulsante di accensione''.
# Premi e tieni premuto il ''pulsante di accensione'' e ''volume giù'' finché lo schermo del telefono mostra la ''Modalità Fastboot''.
# Usa i ''tasti del volume'' per navigare il menu per evidenziare la modalità sicura. Premi il ''pulsante di accensione'' per selezionarla.
# Premi il ''pulsante di accensione'' e il ''tasto del volume su'' insieme nello stesso momento. Non tenerli premuti.
# Usa il ''tasto volume giù'' per raggiungere ''Elimina dati/Ripristino ai dati di fabbrica''. Premi il ''pulsante di accensione'' una volta per selezionare e poi usa il ''tasto volume giù'' per selezionare ''Sì'' quando ti viene chiesta conferma.
# Una volta che il processo è completo, ripristina il backup, facendo l'accesso al tuo account Google dalla app ''Impostazioni''.

Se il tuo schermo non funziona, usa la app Google Update e Software Repair Tool. Questo è disponibile sul Google Pixel 3 e successivi.

* Collega il telefono al computer usando un cabo USB-C e visita il [link|https://pixelrepair.withgoogle.com/|sito dello strumento di riparazione aggiornamento e software].

== Pagine correlate ==