JBL Bluetooth Speaker Will Not Connect

• Restart your JBL speaker: One of the first steps when troubleshooting any electronic device is to turn it off, then back on. This will vary by your JBL speaker model, but typically, you should press and hold the Volume Up and Bluetooth buttons for 10-15 seconds. It might not be a horrible idea to restart your audio source as well.
• Make sure your speaker is in pairing mode: After turning on your speaker, press and release (or sometimes press and hold) the dedicated Bluetooth button until you see a flashing light or hear a sound, indicating that the speaker is ready to connect to your audio source.
• Forget and repair your speaker: Sometimes, the issue might be how your phone/audio source is trying to connect to it. Try forgetting your speaker in your phone's settings, then reconnecting to your speaker.
• Make sure no other devices are connected to your speaker, and that your phone hasn't been used with another nearby device.

Conflicting wireless signals could be causing connectivity problems between your JBL Speaker and your audio source.

• Reduce the distance between your audio source and your speaker. Most of the time, the effective range of Bluetooth audio is 30 to 100 feet. For the best experience with your Bluetooth speaker, keep the distance between your audio source and the JBL Speaker Short.
• Try to reduce the number of physical barriers: while not strictly a line-of-sight signal, Bluetooth can be affected by them. Try to keep your speaker and audio source in the same room and on the same floor.
• Try turning off nearby wireless devices and reconnecting the controller: Other wireless Bluetooth devices can interfere with how your speaker functions. Try to keep your speaker away from other wireless devices to prevent interference.

Factory resetting your speaker is a more comprehensive reset that involves restoring it to its factory settings and reconnecting it to your devices. This should resolve any software-related issues.

1. Press and hold the Mute button for about 10-15 seconds.
2. Wait for the speaker to turn on.

1. Press and hold the Volume Down and Power buttons simultaneously.
2. Hold for 10-15 seconds until the device powers off and back on.

1. Press and hold the Volume Up and Play buttons simultaneously
2. Hold for 3 seconds until the unit turns on.

1. Press and hold the Volume Up and Bluetooth buttons for 10-15 seconds.
2. Hold until the unit turns on.

The main logic board of your speaker is responsible for most of its functionality. If any of the small components on the board have failed or been damaged, it's reasonable to assume this is the cause, unless nothing else on this page has worked.

• Check for signs of a board issue, such as burned or cracked components, liquid residue, corrosion, or bending. If you notice any liquid, refer to our Electronics Water Damage Wiki. Although originally designed for iPhones, the iPhone Liquid Damage guide offers valuable information that can benefit your phone as well.
• Replacing the logic board is often the most practical solution for a DIYer who has a faulty board.
• While repairing the board itself may be challenging, it is possible. However, this requires specialized tools and micro-soldering expertise. If you're interested in learning micro-soldering, here are some excellent resources to read and watch to help you get started.