Fingerprint setting not available
There's no fingerprint option in settings
Questa è una buona domanda?
Punteggio
0
970086
1 Risposta
Reputazione: 13
1
Thanks for reaching out. The description is a bit sparse for a single diagnosis, so a few details would help: Was the display recently replaced? Is this a managed/work phone? And which Android build is installed (Settings > About phone)?
For low-risk steps, try restarting the phone, then check for and install any pending system updates. Confirm the expected path: Settings > Security & privacy > Device unlock > Fingerprint & face unlock. You can also test in Safe Mode (press and hold power, then tap and hold Restart) to see if the option appears. If the phone has a work profile or device policy, biometrics may be hidden by an administrator.
If the display was replaced, the under-display sensor may need Google's official Pixel fingerprint calibration workflow, and a non-compatible display can prevent enrollment. Back up your data before any reset, but don't factory reset as a first step—it may not fix a hardware mismatch.
Questa risposta è stata utile?
Punteggio
0
