Aggiusta le tue cose Community Store

A 10.1 inch Samsung tablet computer with a 1.4 GHz processor, 1280x800 pixel LCD, and 149 ppi multi-touch display. The model number of the device is GT-N8013ZW. Released August 2012, repair of this device is straightforward.

20 Domande Visualizza tutte | 6 Parti Negozio

Opzioni

Unable to connect to Internet

When I try to use the internet I get a message stating that there is a "Connection Problem" or " Could not establish a secure connection ".

I have done a factory reset and the wifi is connected with a strong signal.

I tried speaking to Samsung but they were not helpful.

The tablet switches on and seems to function OK and I would just like to get some more use out of it.

Rispondi a questa domanda Anch'io ho questo problema

Questa è una buona domanda?

Sì No
Punteggio 0
Aggiungi un commento

1 Risposta

Filtra per:
Più utili Più recenti Più Vecchio

Opzioni

Hi @jpenn74640

Try starting the tablet in safe mode and check if you can connect to the internet OK.

Here's an article that details the procedure to enter and exit safe mode

Questa risposta è stata utile?

Sì No
Punteggio 0

2 Commenti:

Thank you for this suggestion but unfortunately it did not solve the problem

da

Has the tablet been opened?

da

Aggiungi un commento

Aggiungi la tua risposta

J.Penn sarà eternamente grato.
Visualizza Statistiche:

Ultime 24 Ore: 1

Ultimi 7 Giorni: 3

Ultimi 30 Giorni: 5

Tutti i Tempi: 45