washer uses only hot water to wash no matter if if I switch to cold

For some reason you only have hot water actually entering the valves on the back of the washer. Usually it ends up either someone having turned of the cold water at the valve in the wall or where the hoses screw into the washer there is a small screen filter inside the inlet hole that is stopped up. Simple turn off all water hot and cold at the cutoff valves at the wall, unscrew in this case the cold water line and use tweezers or hemostats and pull the filter out of the hole where the cold water attaches to the machine clean it good and reinstall everything and try it out.

Hi @firuzvento

Here's the tech sheet for the washer.

Wonder if there's a problem with the Automatic Temperature Control. See Test #5 on p.5

Alternatively run the automatic diagnostic tests and check if any error codes are shown, - see p.1. The error codes are shown on p.3-p.4.

If you find the problem and it is a faulty part that needs replacing, here's a parts list that is useful, as the manufacturer's part number is shown with the part. Search online for the part number only, to find suppliers that suit you best,.

That's frustrating! If your washer is only using hot water even when you select cold, there are a few possible causes:

1. Faulty temperature selector switch: The switch that controls the water temperature might be stuck or broken.

2. Faulty thermostat: The thermostat that regulates water temperature might be malfunctioning.

3. Faulty water inlet valve: The valve that controls water flow might be clogged or stuck, preventing cold water from entering.

4. Incorrect installation: The washer might have been installed incorrectly, causing the water connections to be reversed.

5. Scale buildup: Mineral deposits might have accumulated in the water inlet valves or pipes, blocking cold water flow.

To troubleshoot, you can try:

1. Checking the temperature selector switch for any signs of damage or wear.

2. Ensuring the water inlet hoses are securely connected and not reversed.

3. Checking the washer's manual for any specific instructions on temperature settings.

4. Running a cleaning cycle or cleaning the washer's interior to remove any scale buildup.

If none of these steps resolve the issue, it's likely a more serious problem that requires professional assistance from an appliance repair technician.