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Repair, disassembly, and troubleshooting information for the Motorola Razr+, a second generation folding smartphone with a cover screen by Motorola, released in June 2023. It features a larger screen-to-body ratio, and a functional cover screen behind the rear cameras. Identified by model number XT2321-3.

Broken Screen Repair Parts

When will parts be available to get a broken screen repaired locally without having to send it in to Motorola?

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@shenson - Which screen the back or the front screen?

da

It's the inside screen. The one that folds.

da

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@shenson - Looks like Motorola Luckily is Making the parts available to all users.

You can request to buy parts here.

Otherwise I think You'll need to wait until the screens are more common.

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The "request to buy parts" site redirects to three sellers (ifixit and 2 others). Checked all three, and none of them actually carry parts for the Motorola Razr Plus / Ultra 40. Called local shops, they say that Motorola isn't providing them with parts at this time.

da

@stephenaylward - I can't find it anywhere else. You might need to wait.

da

"Motorola is committed to providing customers with repair options including parts purchase, software and hardware tools and detailed repair instructions."

da

Motorola refused to honor warranty on screen. phone less than 3 months old. No water damage. A white vertical line appeared down almost full length of screen with black blotches at ends of white line. They returned phone un-repaired. they wanted $600. USD to repair. I guess I am stuck until parts available.

da

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Junk phone only had it four months and it cracked down the middle just by opening it

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Have you checked with Motorola regarding warranty replacement? If so, what did they say?

da

Mine as well basically as soon as I opened it and drastically got worse

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I agree with your comment , bad phone razor plus 2023 got in december replacement twice since december and now third tine broken charging jack , motorola won't honor because of outside screen damage. thats fine not asking to repair screen , just fix my jack! They will not, this last phone is only since april of this year. I am just suppose to junk now!? No more motorola junk here

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S Henson sarà eternamente grato.
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