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La decima generazione del "phablet" Samsung, con stilo S Pen. Rilasciato nell'agosto 2019.

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Water damage caused screen to stop working, but the digitizer still wo

I got water inside my device and now the screen has completely stopped working. The touch function was working and I could get a output on an external display before I completely shut it off. I am just wondering if it is possible a screen replacement will resolve the issue. I want to make sure it may be possible to fix before I purchase the replacement screen. If so are there any other steps I could take to resolve this issue properly?

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Hi @aid_fisher

The impurities in the water causes corrosion and provides circuit paths for the electricity which were not in the phone's operating design and could damage the components. The corrosion starts immediately and is ongoing until it is completely cleaned away

First do not try to charge or to turn on your phone and then remove the battery as soon as possible from the phone to minimize any further damage.

Then you need to dis-assemble the rest of the phone and clean all the affected parts using Isopropyl Alcohol 99%+ (available at electronics parts stores) to remove all traces of corrosion and water. If possible do not use "rubbing alcohol" as in some cases this is only 70% IPA or less, can contain additives and is not as effective. If you do have to use it check the label to verify the amount of IPA. The higher the percentage of IPA the better

Here is a link that describes the process. Electronics Water Damage

As always with electronics, especially surface mounted pcb be gentle when handling and especially when brushing away the corrosion. You do not want to remove any components from the board. Remove the shields that may be covering some components as the water may have got in under there. The ends of any flex cables and their connectors need to be cleaned as well

Hopefully after you have done all this the phone might possibly work correctly again.

Here is a link to the Ifixit Galaxy Note10+ Repair guides that may help.

If this process seems too daunting, take your phone to a reputable, professional phone repair service, experienced in liquid damage repair and ask for a quote for a repair. If you decide to do this, do it sooner than later.

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Aidan Fisher sarà eternamente grato.
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