WiFi connection drops frequently on all devices in my home

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Google Pixel 3a

Part of Google's third generation of Pixel phones, the 3a is a budget-minded option with the same camera as Google's flagships. Available in Clearly White, Just Black, or Purple-ish. Released May 2019.

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Derek @derek78941

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Postato: 17 giu 2020

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WiFi connection drops frequently on all devices in my home

My wifi frequently drops for a second on mobile devices in my home. I have a Google Pixel 3a and my housemate has a Google Pixel 2. If we are in a Zoom meeting using our phones, when it drops we can usually still hear and see others, but we freeze and go silent on others’ screens. When I use my pc laptop I never seem to have this issue during meetings, but it does seems to drop occasionally if I’m playing an online game.

I’m sorry if this is something that has already been covered, but I couldn’t find any other threads with exactly the same problem.

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Hi,

What is the make and model number of the WiFi router?

Are you using 2.4GHz or 5GHz Wifi?

Does this occur if you can use the laptop or phone right next to the router?

What is the WiFi signal strength indication on the laptop or phone i.e how many rounded bars?

I don't know Mac computers but if you have a Windows OS pc, then I may be able to advise further.

It seems more a WiFi problem than a phone or computer problem

17 giu 2020 da jayeff

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Hi,

What is the make and model number of the WiFi router?

Are you using 2.4GHz or 5GHz Wifi?

Does this occur if you can use the laptop or phone right next to the router?

What is the WiFi signal strength indication on the laptop or phone i.e how many rounded bars?

I don't know Mac computers but if you have a Windows OS pc, then I may be able to advise further.

It seems more a WiFi problem than a phone or computer problem — jayeff