Microphone does not work during call on ear.
Hi, I dropped my phone in water 4 days ago (19/3). I’ve let the phone (Huawei P10) dry for a couple of days before I charged it and open it. However, I’ve noticed one problem after the incident. The microphone doesn’t seem to work. I’ve done some tests, and the microphone works when recording audio and when making a call on the speaker, but not when doing a normal call (the phone to the ear). I’ve tried different things to try to fix it:
- restarted the phone
- unactivated the “OK Google” function
- restore the phone to factory settings
But nothing works. I've also opened the cover to see if it’s dry. Does anyone know if there are two microphone or how does it work? And I’m guessing it’s a hardware problem (if you don’t have other suggestions), does anyone know if it is possible to change the microphone /microphone board?
Thank you in advance!
Questa è una buona domanda?