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Sony's premium noise-cancelling Bluetooth headphone, released in 2016.

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Where can I find the spare parts?

I’m missing a small piece (which I think is a coil) which sits on the speaker on the side where the ear cups are located. My dog has decided to tear down my headphones and it has eaten off the part. Can you please help me identify what can the part be and where can I find it?

Update (11/30/2018)

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I can try to help. Please post pictures and the brand/model of headphones. This is the only way any of us could try to help you.


Thank you in advance Anderson, attached are the images of the headphone with the part that is missing. I have also opened the other side to give you guys an idea about what the part looks like. Please let me know if this helps.


By the way it's SONY MDR-1000X


Have you gotten it fixed?

I actually had this exact same problem, and I would love to know if the solutions here worked. My dog got to my headphones and tore out the same piece you were missing.


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Soluzione Prescelta


Here’s a link to the parts manual for your headset.

Unfortunately there is no further information as to what the individual part numbers relate to in this diagram.

If you can identify the part (and its’ associated part number) from the parts list, try contacting the supplier using the online email form at the bottom of the webpage to see if they can help.

Hopefully this is of some help.

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Hi Jayeff, thank you for the links but for some reason I was not able to figure out what the part is like. I have uploaded the images so can you please take a look and let me know what the missing part can be?



To me it looks like the connector assembly at the back of the speaker cone is missing, but I could be wrong about this.

if it is what I think then this is an integral part of the speaker assembly and wouldn't be available as a replacement part. The wiring from the speaker cone would be connected on the other side of the assembly and then the external wires would be connected to them via the connector, allowing the external wiring to be changed without touching the very light weight and fragile speaker cone wiring

It would have to be the whole speaker assembly that would have to be replaced, not the entire headphones just the individual speaker.

Try contacting the supplier in the link I provided and ask if the speaker is available as a spare part and what the cost is. Be sure to tell them which side it is from, as there "may" (stress "may" only) be physical differences between the the left and right side. I don't know if there is or not but it won't hurt to mention it.

Good luck.


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shashikanth reddy sarà eternamente grato.
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