Rep: 1
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I got a software update notification and I did it, then it asked me "To start Android, enter your password"? I've put in correct password but it says incorrect and doesn't turn on my device. Help please!
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Rep: 17,9k
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Hi!
This is an issue with all Blu phones that have been updated. As of right now, the only workaround is a factory reset. Here's how to do that, please note that that will wipe all your data.
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There is already a thread about this here:
Updated phone and now I can't unlock it
So far the only answer is to factory reset your phone and lose all your data.
da Laura Bryant