Why won't my device charge?
I plug the device into the car and it doesn't charge.
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Try charging the device indoors with the power off. If the device still won't charge, the device may need new cables to charge. Consider purchasing a micro USB to USB cable and a USB to wall adapter. If new cables are not helping, then the device may need a new battery.
Check out the troubleshooting guide on this device for more information: TomTom GO 500 Troubleshooting Guide
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