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DualShock 4 Touch Pad, Start, and Options Button Pads Replacement

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  1. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Check your controller model: passo 1, immagine 1 di 1
    • Check the model number on the back of your controller. This guide was written using model CUH-ZCT1U. If you have another model, the guide procedure and replacement parts may differ slightly.

    • If you have the second generation DualShock 4, model CUH-ZCT2U, use these guides.

  2. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Unfasten the rear case: passo 2, immagine 1 di 2 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Unfasten the rear case: passo 2, immagine 2 di 2
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    • If you need to stabilize your controller during this repair, lay it on a soft surface such as a microfiber cloth.

    • Use a Phillips screwdriver to remove the four 6.4 mm-long screws securing the rear case.

  3. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Remove the L1 button: passo 3, immagine 1 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Remove the L1 button: passo 3, immagine 2 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Remove the L1 button: passo 3, immagine 3 di 3
    • Use an opening pick to pry each corner of the L1 button from the front case.

    • Cover the button to prevent it from ejecting out of your workspace.

    • Remove the button.

  4. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Remove the R1 button: passo 4, immagine 1 di 1
    • Use your opening pick to pry and remove the R1 button, just as you did for the L1 button.

  5. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Unclip the rear case: passo 5, immagine 1 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Unclip the rear case: passo 5, immagine 2 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Unclip the rear case: passo 5, immagine 3 di 3
    • Six plastic clips secure the rear case to the front case. The next four steps demonstrate how to release these clips before you can open the controller.

    • Insert your opening pick at a downward angle between the front case and rear case, halfway between the handle and the action buttons.

    • Slide your pick toward the handle and pry up to release the first clip.

    • Repeat this procedure on the other side of the controller to release the second clip.

  6. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement: passo 6, immagine 1 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement: passo 6, immagine 2 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement: passo 6, immagine 3 di 3
    • Two more clips secure the rear case near the extension port and the headphone jack.

    • Insert your opening pick between the front case and rear case at either side of the ports.

    • Twist your pick to unclip this section of the rear case from the front case.

    • If the rear case feels stuck, insert and twist your pick from different angles.

    • Don't open the controller yet, as it's still held together by two very delicate clips near the triggers.

  7. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement: passo 7, immagine 1 di 1
    • The final two clips are very delicate, and must be disengaged from inside the controller. If you break them, don't worry—it won't affect this repair or your controllers functionality.

    • Locate the clips by looking through the gap above the R2 or L2 buttons.

  8. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement: passo 8, immagine 1 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement: passo 8, immagine 2 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement: passo 8, immagine 3 di 3
    • Insert the point of a spudger through the gap above the R2 button and push the retaining clip outward.

    • While pushing the clip outward, slowly pull the rear case away from the front case until you feel them separate.

    • Don't fully open the controller until each of the R2 and L2 clips have been disengaged.

    • Repeat this procedure for the clip near the L2 button.

  9. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Remove the rear case: passo 9, immagine 1 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Remove the rear case: passo 9, immagine 2 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Remove the rear case: passo 9, immagine 3 di 3
    • Press the R2 button and slide the rear case over it.

  10. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement: passo 10, immagine 1 di 1
    • Press the L2 button and slide the rear case over it.

  11. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement: passo 11, immagine 1 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement: passo 11, immagine 2 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement: passo 11, immagine 3 di 3
    • Flip the rear case over the top of the controller and lay it down, being careful not to strain the interconnect cable.

  12. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Disconnect the interconnect cable: passo 12, immagine 1 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Disconnect the interconnect cable: passo 12, immagine 2 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Disconnect the interconnect cable: passo 12, immagine 3 di 3
    • Use tweezers or your fingers to remove the interconnect cable by pulling its blue pull tab straight out of the socket.

    • During reassembly, reconnect the cable with its blue pull tab facing the outside of the controller.

  13. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Disconnect the battery: passo 13, immagine 1 di 2 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Disconnect the battery: passo 13, immagine 2 di 2
    • Use tweezers or your fingers to grab and disconnect the head of the battery cable from the motherboard.

    • Only pull on the head of the connector—don't pull on the cable itself.

  14. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Remove the battery: passo 14, immagine 1 di 1
    • Remove the battery.

  15. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Remove the reset button extension: passo 15, immagine 1 di 2 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Remove the reset button extension: passo 15, immagine 2 di 2
    • Grab and remove the reset button extension from its recess in the battery bracket.

  16. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Remove the battery bracket: passo 16, immagine 1 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Remove the battery bracket: passo 16, immagine 2 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Remove the battery bracket: passo 16, immagine 3 di 3
    • Locate the two clips securing the battery bracket to the motherboard.

    • Insert the point of your spudger into the opening behind the right bracket clip.

    • Depress the clip to disengage it from the motherboard.

    • Lift up the right edge of the battery bracket.

  17. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement: passo 17, immagine 1 di 2 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement: passo 17, immagine 2 di 2
    • Insert the point of your spudger in the opening behind the left bracket clip.

    • Depress the clip to disengage it from the motherboard.

    • Remove the battery bracket.

  18. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Disconnect the touch pad: passo 18, immagine 1 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Disconnect the touch pad: passo 18, immagine 2 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Disconnect the touch pad: passo 18, immagine 3 di 3
    • Use the point of your spudger to flip up the locking flap securing the touch pad cable ZIF connector.

    • Use tweezers or your fingers to disconnect the cable using its blue pull tab.

  19. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Unfasten the motherboard: passo 19, immagine 1 di 1
    • Use your Phillips screwdriver to remove the 6.4 mm screw securing the motherboard.

    • During reassembly, hold the motherboard tight to the front case before fastening it. Test each button to ensure the silicone button pads are properly aligned. If each button presses as expected, fasten the motherboard.

  20. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Remove the midframe: passo 20, immagine 1 di 2 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Remove the midframe: passo 20, immagine 2 di 2
    • Grab the midframe by its plastic protrusions or the vibration motors and remove it.

    • Be careful not to separate the motherboard from the midframe, as they're only connected to each other by the vibration motor cables.

    • During reassembly, take your time positioning the midframe. Use the alignment posts to help guide it into place, and make sure the touch pad cable doesn't become trapped underneath.

  21. DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Remove the button pads: passo 21, immagine 1 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Remove the button pads: passo 21, immagine 2 di 3 DualShock 4 Touch Pad, Start, and Options Button Pads Replacement, Remove the button pads: passo 21, immagine 3 di 3
    • This step is pictured with the button circuit membrane removed. Although not strictly necessary for this repair, removing it may prevent accidental damage. To remove the membrane, follow this guide.

    • Remove the four button pads from the midframe:

    • Two pads for the touch pad

    • Two pads for the Start and Options buttons

Conclusione

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

Clay Eickemeyer

Membro da: 09/19/22

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