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Background and Identification

Wacom realeased the Cintiq 24HD (DTK-2400K) in September 2011. Its large size and the Wacom logo at the bottom of the screen identify the device. The Cintiq 24HD features a 24.1" screen, making it a medium size compared to similar Wacom devices. The Cintiq screen has 1920x1200 HD resolution and 92% Adobe RGB color gamut. The screen sits on an adjustable counterweighted stand. The backlight and the power connectors are known areas of failure of the Cintiq 24HD.

Wacom released two similar models: the Cintiq 24HD Touch, a model that adds touch screen functionality, and the Cintiq Pro 24HD, an updated model released in 2017. The Cintiq Pro 24HD does not have the ExpressKeys and Touch Strips on the right and left sides of the screen and features a different stand design.


Go to this page to access the Wacom Cintiq 24HD troubleshooting page.

Additional Information

Wacom Device Page

Wacom User Manual

Backlight Replacement Guide

Reviews and Specifications

Amazon Reviews

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