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For help on any trouble you may be experiencing, here is the laptop’s troubleshooting page.
Background and Identification
To determine if this is your laptop, flip if over and look at the black sticker on the bottom. On the second line, next to "MODEL", it should read "NP510R5E"
This laptop was released in February 2015 and has a sleek sliver color to it that is officially called "bare metal" by Samsung. It has a 15.6" LED HD screen, with overall dimensions of 14.80" x 9.76" x 0.90" (L x W x H) and a weight of 4.59 lbs. It comes with an i5 core processor with a speed of 2.6 GHz. It comes operating on Windows 8 (64-bit). It also has 6-8 GB of memory to add to its power. This laptop has an available hard drive space of 750 GB, and a battery life of 4 hours.
As of now there are no product recalls on this device.