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Troubleshooting

For more information regarding common troubleshooting issues, check the

Samsung Chromebook 3 XE500C13-K02US Troubleshooting

Background Information and Identification

The Samsung Chromebook 3 is the fourth generation Chromebook released in early 2016. The 11.6 inch Chromebook has an LED screen with 1366x768 resolution. It has 4GB of memory and a 16GB storage capacity. It runs on the Intel Celeron N3060 1.6GHz processor (with turbo boost up to 2.16GHz). It boasts an 11-hour battery life and a thin 0.7-inch body weighing in at 2.54 lbs. The Samsung Chromebook 3 is equipped with the following:

  • 2x USB ports
  • HDMI
  • 3.5mm audio jack
  • micro-SD reader
  • 720p front-facing camera
  • Bluetooth 4.0

The Model Code identifying the Chromebook as the Samsung Chromebook 3 XE500C13-K02US can be found on the back cover of the laptop above the barcode.

Additional Information

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